Infinity Freight Services Pvt. Ltd.
Location
Maharashtra | India
Job description
Job Title: Inside Sales Representative
Location: Marol, Andheri East, Mumbai.
Job Type: Full-Time
Responsibilities:
· Customer Engagement:
· Initiate and maintain regular communication with potential customers through phone calls, emails, and other digital channels.
· Understand customer shipping needs and provide relevant information about freight forwarding services.
· Negotiate rates with customers and collaborate with the pricing team to ensure profitability.
· Relationship Building:
· Build and nurture strong relationships with clients to understand their business requirements and foster long-term partnerships.
· Identify opportunities for upselling and cross-selling additional freight and logistics services.
· Product Knowledge:
· Stay up-to-date with industry trends, shipping regulations, and the company's service offerings.
· Effectively communicate the features and benefits of the company's freight forwarding solutions to customers.
· Sales Presentations:
· Develop and deliver compelling sales presentations to potential clients, showcasing the company's capabilities and value proposition.
· CRM Utilization:
· Utilize CRM tools to manage customer interactions, update customer profiles, and track sales activities.
· Generate reports on sales performance and customer engagement for management review.
· Market Research:
· Stay informed about market trends, competitor activities, and changes in the freight forwarding industry.
· Provide feedback to the management team on market dynamics and potential business opportunities.
· Problem Resolution:
· Address and resolve customer issues promptly, collaborating with relevant departments to ensure a high level of customer satisfaction.
Qualifications:
· Bachelor's degree in Business, Logistics, or related field (preferred).
· Proven experience in inside sales, preferably in the freight forwarding or logistics industry.
· Must Have Good Communication Skills
· Strong understanding of international shipping and logistics processes.
· Excellent communication and negotiation skills.
· Familiarity with CRM tools and Microsoft Office Suite.
· Ability to work in a fast-paced and dynamic environment.
· Results-driven with a focus on meeting and exceeding sales targets.
Job Types: Full-time, Fresher
Salary: From ₹15,000.00 per month – 25000 Per month CTC
Benefits:
· Cell phone reimbursement
· Food provided
· Health insurance
· Provident Fund
Day range:
· Monday to Friday
· Weekend availability
Shift:
· Day shift
Supplemental pay types:
· Commission pay
· Travel requirement:
· No travel
Requirements
Job tags
Salary
