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Inside Sales Representative


Infinity Freight Services Pvt. Ltd.


Location

Maharashtra | India


Job description

Job Title: Inside Sales Representative

Location:  Marol, Andheri East, Mumbai.

Job Type:  Full-Time

Responsibilities:

· Customer Engagement:

· Initiate and maintain regular communication with potential customers through phone calls, emails, and other digital channels.

· Understand customer shipping needs and provide relevant information about freight forwarding services.

· Negotiate rates with customers and collaborate with the pricing team to ensure profitability.

· Relationship Building:

· Build and nurture strong relationships with clients to understand their business requirements and foster long-term partnerships.

· Identify opportunities for upselling and cross-selling additional freight and logistics services.

· Product Knowledge:

· Stay up-to-date with industry trends, shipping regulations, and the company's service offerings.

· Effectively communicate the features and benefits of the company's freight forwarding solutions to customers.

· Sales Presentations:

· Develop and deliver compelling sales presentations to potential clients, showcasing the company's capabilities and value proposition.

· CRM Utilization:

· Utilize CRM tools to manage customer interactions, update customer profiles, and track sales activities.

· Generate reports on sales performance and customer engagement for management review.

· Market Research:

· Stay informed about market trends, competitor activities, and changes in the freight forwarding industry.

· Provide feedback to the management team on market dynamics and potential business opportunities.

· Problem Resolution:

· Address and resolve customer issues promptly, collaborating with relevant departments to ensure a high level of customer satisfaction.

Qualifications:

· Bachelor's degree in Business, Logistics, or related field (preferred).

· Proven experience in inside sales, preferably in the freight forwarding or logistics industry.

· Must Have Good Communication Skills

· Strong understanding of international shipping and logistics processes.

· Excellent communication and negotiation skills.

· Familiarity with CRM tools and Microsoft Office Suite.

· Ability to work in a fast-paced and dynamic environment.

· Results-driven with a focus on meeting and exceeding sales targets.

Job Types: Full-time, Fresher

Salary: From ₹15,000.00 per month – 25000 Per month CTC

Benefits:

· Cell phone reimbursement

· Food provided

· Health insurance

· Provident Fund

Day range:

· Monday to Friday

· Weekend availability

Shift:

· Day shift

Supplemental pay types:

· Commission pay

 

· Travel requirement:

· No travel

Requirements


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