EVERSANA
Location
Pune | India
Job description
THE POSITION:
This position is primarily responsible for administering the network infrastructure at all locations, to include network hardware and software, installation, administration, support, and licensing of all enterprise network systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
§ Installation, administration, and support of network hardware systems and software systems.
§ Management of ticketing queue and interfacing with customers and end users.
§ Cooperate with IT staff on all initiatives including after-hours support.
§ Provide technical support for network issues.
§ Network analysis, installation, configuration, and support.
§ Security remediation and audit support.
§ Support the voice team and server team with network related IT tasks.
§ Administration and support of a co-location for disaster recovery.
§ Administer fail-over and load-balancing solutions.
§ Must have critical thinking skills and technical acumen.
§ Willingness to learn and teach others.
§ Willingness to travel to various locations to facilitate improvements.
§ Other tasks and projects as assigned.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
§ 5-10 years performing network administrator duties in Cisco-centric environment.
§ Installation, configuration, and management of common Cisco hardware and configurations
§ Ability to perform complex network design and integration
§ Ability to troubleshoot and remediate issues in a complex, voice-integrated infrastructure
§ Information assurance skill set (i.e., auditing, security, DR, availability, etc.)
§ Knowledge of common network requirements and processes, including the ability to work directly with technical and administrative representatives.
PREFERRED QUALIFICATIONS:
§ Bachelor's degree in Business or Information Technology or like specialty strongly desired.
§ Cisco certification such as CCNA Security is a plus
§ Cisco Voice experience is a plus
§ ITIL familiarization and Service Now experience is a plus
Job tags
Salary
