WHITESLIPS GLOBAL SERVICES PRIVATE LIMITED
Location
Bangalore | India
Job description
Work closely with HR to ensure high employee morale and retention initiatives
Manage attrition by implementing measures for retention of work force
Review, recommend and implement new methods and procedures to ensure efficiency of operations
Conduct dip checks of parameters that impact performance to ensure data integrity
Conduct skip level meetings at regular intervals to address concerns, if any
Responsible for staff performance, management, compensation and rewards & recognition programs
Attend daily huddle with team managers to be updated on all the floor issues concerns
Set KROs for the team and are aligned to the stakeholders SLAs and overall organizational goals
Drive quality and process improvement initiatives such as Six Sigma/Lean to ensure continuous improvement Provide reports on the process metrics and employee performance to the Top Management
Conduct regular meetings with the support teams namely, Transition/Projects & Technology to ensure that the internal SLAs are met
Assist in budget management & cost control measures
Job tags
Salary
