Customer Service Specialist

Location

Thane | India

Job description

Company Description

Crescent Pharma Ltd is a UK registered pharmaceutical company with experience in the development, quality control, and marketing of generic medicinal products. The company holds an extensive portfolio of marketing authorisations and has access to a diverse range of products through partnerships with UK companies.

Role Description

This is a full-time remote role for a Customer Service Specialist. The Customer Service Specialist will be responsible for providing support to customers, ensuring customer satisfaction, maintaining phone etiquette, and delivering an exceptional customer experience.

Qualifications

• Customer Support and Customer Service skills
• Demonstrated ability to ensure customer satisfaction
• Excellent phone etiquette
• Experience creating positive customer experiences
• Strong communication and interpersonal skills
• Ability to work independently and remotely
• Bachelor's degree in Business, Communications, or related field is a plus

Job tags

Salary