Location
Delhi | India
Job description
Director, Sales (Delhi)
As Director, Sales (Delhi) you will be accountable for driving profitable growth by managing and leading a sales team, and act as an ultimate owner of customer relationships by becoming the trusted advisor to SITA clients.
Reporting to the VP Sales India you will be part of the wider APAC sales team.
At SITA, we achieve more, together. Are you ready to join us?
What you will do
- Drive all sales activities; formulate strategic direction for the growth of assigned territory, identifying pursuing and closing new business opportunities
- Own and manage one or two large strategic accounts (Tier 1) within assigned territory, in addition to managing a sales team
- Build and manage a High Performing Team
- Manage and build relationships with clients; trusted advisor/consultant; ensure customer loyalty and highest level of customer satisfaction
- Gain deep understanding of the customer's business needs, to identify opportunities for the continued development of SITA's business
- Create opportunities to provide a unique or contrarian perspective during conversations; align unique insights to customer priorities and reframe the way customers view their business
- Drive two-way communication; engage the customer by deliberately linking their business priorities to SITA's value proposition
- Leverage individual value drivers; understand and influence wide range of customer stakeholders; facilitate conversation between stakeholders; proactively manage purchase decisions to shorten sales cycle
- Communicate key economic drivers macro and microeconomic trends both internally (increase awareness) and externally (to address potential new business opportunities)
- Develop and implement documented business objectives through Account and Country Development Plans
- Engage with relevant stakeholders to identify develop and implement growth strategies
- Build sales pipeline for future growth with close collaboration with Marketing for demand generation; ensuring qualified marketing leads are converted to sales accepted leads for pipeline growth; ensure sales forecasts are accurate and up-to-date
- Build and manage a virtual team of individuals in Business Development, Solution Design, Commercial Management, Bid Management and Pricing Management functions etc.
- Identify resource needs from other functions; plan and engage resources; manage the team effectively
- Maintain clear visibility of the status of all commercial delivery and operational aspects of the account and drive the resolution of issues through the relevant process owners
- Prepare, present and obtain required business approvals at Business Approval reviews
- Support cash collection related activities by taking lead or resolving commercial issues that may cause non-payment
- Ensure full compliance in all internal and external dimensions of the business
Who you are
- 8+ years of experience in sales function – preferably within ATI
- Experience within IT Sales or consulting
- 3-5 years of experience managing relations on a C-level
- All-round exposure to infrastructure, Government and authorities of Nepal, Bhutan, Bangladesh
- Achieving revenue growth of the client portfolio
- Achieving or exceeding sales targets
- Managing sales in large and complex deals including financial structuring negotiations and closing
- Proven successful experience in business development pipeline management in large turnover environment
- Managing successful and diverse teams
- Experience in facilitating and driving account development plans
- Positive customer service experience (re: large accounts)
- Academic qualifications or equivalent business professional experience
What we offer
SITA’s workplace is all about diversity: many different countries and cultures are represented in our workforce, and colleagues who’ve been working here for decades collaborate with those just out of college and early in their careers. SITA is a place of change and constant improvement, where we're always pushing ourselves to find better ways of doing things: smarter, quicker, easier, for us and our customers and for their customers too.
And we offer all the good stuff you’d expect like holidays, bonus, flexible benefits, medical policy, pension plan and access to world class learning.
Welcome to SITA
SITA is the world’s leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry. We apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport.
We design, build, and support technology solutions all with one vision to create easy air travel every step of the way. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Are you ready to explore the opportunities?
Keywords : Account Director, Sales, Account Management, ATI, C-level, Government, Infrastructure
EEO STATEMENT - At SITA we believe that creating and nurturing an inclusive culture is about who we are as an organisation, and as an employer. Diversity is more than a target to us, it’s a key part out of our collective identity and values.
In case of issues with uploading your CV or accessing the application system, please contact us @ [email protected]
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