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Location

Punjab | India

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Job description

- Driving business through acquiring new customers in the allocated region with focus to improve the affordable reach

- Nurturing the relationship with all sourcing partners Connectors Referral Partners and I Bank

- Enhancing business through increase in market share of affordable mortgage and deeper geography penetration along with other products i.e. LAP Gold loan Fixed deposits and Insurance

- Ensuring high levels of engagement for effective pre post customer service.

- Responsible for login of files and ensuring smooth processing of files using available digital methods

- Complete control of NPA and Collections/overdue cases sourced

- Maintenance of portfolio health by ensuring lend to collect culture is followed up to the last mile

- Liaison with and manages legal technical collection FI and RCU vendors

- Strong focus on post onboarding services customer retention and audit management

Key Skills :

- Understanding of mortgage related products and credit policies

- Regulatory legal and compliance Knowledge relating to the mortgage industry

- Thorough understanding of market landscape and competitors in the region

- Selling and negotiation skills

- Excellent relationship management skills

- Good articulation and communication skills

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Salary