Job Revolution Recruitment Services Pvt. Ltd.
Location
Noida | India
Job description
- Supervise the day to day operational functions of the branch including: vault, drawer and balancing; managing cash difference; intra-day movement between cash and vault; monitoring petty cash movement; cash movement in and out of branch; overseeing teller and customer service duties; and assisting with customer transactions.
- Responsible for acquiring customers for both in-house and third party products such as mutual funds, current a/c savings a/c, Joint liability (JLG) loans, mutual funds, insurance etc.
- Building a customer base in order to explore opportunities to cross sell/up sell FINO products as well as third party products
- Responsible for appointment of merchants as per the targets assigned
- Approve customer and bank transactions within authority limits.
- Perform pre-audits to identify & mitigate operational risk and to ensure ongoing adherence with compliance procedures.
- Maintain proper teller and vault cash levels including ordering coin and currency.
- Responsible for the general maintenance of the facility. Ensure that all security procedures are strictly followed, branch is operationally sound, and satisfactory audits are achieved.
- Collaborate in the hiring, training and retention of staff.
- Supervise, coach, and develop staff regarding service expectations, policies, procedures, products, systems and banking transactions.
- Facilitate regular employee meetings to discuss goals, disseminate company information, discuss operational issues, etc.
- Prepare teller and FOS performance appraisals and disciplinary notices as needed.
- Maintain staff schedules to provide adequate coverage at all times.
- Responsible for growing customer base; consumer and business relationships through internal and external marketing programs. Develop and grow business and consumer relationships.
- Maintain good public relations with customers and the community.
- Manage escalations with customers and providing them with a resolution, information or additional options.
- Ensure that quick and proper response to all reasonable customer requests.
- Maintain the highest level of confidentiality with all the information obtained.
- Responsible for P&L ownership of the branch.
Banking Sales,CASA
Designation: Branch Manager
Vacancies: 25
Experience: 3.0 Year(s) - 5.0 Year(s)
Job tags
Salary
Rs 2.4 lakh p.a.
