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Location

Pune | India

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Job description

Salesforce Trainer will have the opportunity to be part of an energetic team engaged in providing training to sales operations teams.

Job Description: Salesforce Trainer

Designation – Salesforce Trainer

• Responsible for Training in all Salesforce skills with Real Time Scenarios and use cases.
• Excellent Communication (oral & written), analytical and Interpersonal skills as a Trainer.
• Good listener, approachable and employs ways for better & effective trainee engagement.
• Hand-on experience with training on new go-live Salesforce implementation with Sales Cloud (Quote, CPQ, Renewals, Amendments, Order Processing but not limited to these)
• Knowledge and experience on Salesforce Best practices and future roadmap and learning trends.
• Prior Experience as a Business Analyst and UAT Lead
• Understands the challenges experienced by trainees and employs ways to encourage and support them.
• Good enthusiasm for teaching and the passion to keep the training sessions interactive and training materials of top quality.
• Self Starter to Upskill, Collaborate, research and do continuous learning to sharpen his/her training skills.
• Ability to measure the progress and keep metrics of the trainees learning journey.

MUST HAVE :

• Good written and Oral Communication skills
• Good Experience in trainings provided at Corporates/MNCs in IT services industry
• 4-6 Years total of experience with 2 to 3 years of hands-on experience in Salesforce Development
• Ability to navigate SFDC system and prepare training materials
• Hands- on Force.com platform experience which includes
• Configuration development (Process Builders, Flow) , Apex , Lightning Aura / LwC development
• Strong knowledge on Salesforce Security, Integrations
• 1 to 2 years of In-person / Online Salesforce Training delivery experience.
• Strong knowledge on Multiple Salesforce products ( like - Sales , Service cloud but not limited to that)
• Knowledge on Salesforce deployment ( like Ant , workbench) and CI/CD processes
• Keep him/herself upgraded with all the latest SF features all the time.

NICE TO HAVE :

• Salesforce Certifications
• Awareness of the evolving Cloud ecosystem (Sales, Service , Community clouds )and adjust to new technologies, methods and apps.

Education : BTech/MTech/MCA

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