Customer Service Associate

Hoovu Fresh

Location

Bangalore | India

Job description

Hoovu Fresh is looking for Customer Service Associate to join our dynamic team and embark on a rewarding career journey
Respond to customer inquiries and resolve complaints in a timely and professional manner
Communicate with customers through various channels, including phone, email, and live chat
Collaborate with other departments to resolve customer issues and ensure customer satisfaction
Maintain accurate records of customer interactions and transactions
Identify opportunities to improve the customer experience and provide feedback to management
Adhere to all customer service standards and protocols
Excellent communication and interpersonal skills
Ability to handle difficult customers and resolve conflicts

Job tags

Salary