Medical Information Specialist

Location

Pune | India

Job description

THE POSITION:

This position in the Medical Communications team is a part of integrated commercial services. The position delivers industry-leading services, which include case processing of adverse event reports, product quality complaint reports, and medical inquiries.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

• Case processing of adverse event reports, product quality complaint reports, and medical inquiries from physicians, pharmacists, nurses, other health care professionals, and consumers/patients.
• Identify adverse events and product complaints during data entry of medical inquiries.
• Utilize writing skills to write adverse event reports, product quality complaint reports, correspondences, medical inquiry responses, and case documentation.
• Coordinate processes necessary for responding to quality-related complaints. This process may involve interactions with personnel in the following departments: Quality Assurance, Regulatory Affairs, and the complainant.
• Utilize drug information skills to critically evaluate and analyze medical literature in researching and developing information for written dissemination to healthcare professionals.
• Miscellaneous projects including market and competitive product research, system development, sales training projects, and field liaison support.
• Medical writing.
• All other duties as assigned.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Education: Doctorate of Pharmacy (Pharm.D) or Doctorate of Medicine (M.D.)
• Experience and/or Training: A minimum of 2 years of clinical experiences and/or medical information/pharmacovigilance in healthcare.
• Must speak, read, and write in English fl

QUALIFICATION:

• Experience and/or Training: 2 years or more years of Pharm.D or M.D. experiences in Call Center, Medical Information, pharmacovigilance, pharmaceutical industry, and clinical experiences including medical writing.
• Technology/Equipment: Computer proficiency in Microsoft Word, Excel, and other Window applications. Utilization of Medical Information Management Systems, Safety Databases, or equivalent.
• Positive Attitude and Energy: Exhibits an upbeat attitude, a genuine interest in others and a sense of humor. Energizes others and heightens morale through her/his attitude.
• Communication Skills: Possesses the ability to develop and articulate ideas and information that generate understanding and creates a climate that motivates and encourages others to participate.
• Innovator: Transforms creative ideas into original solutions that positively impact the company's performance.
• Highly Principled: Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior

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Salary