Technical Manager (Salesforce): Leading 3 Teams across SF Cloud Functions
Location
Bangalore | India
Job description
Job Title
Technical Manager (Salesforce): Leading 3 Teams across SF Cloud Functions
Job Description We are looking for a Technical Manager to lead three teams across our Salesforce Cloud functions within our Client Technology division. If you love solving problems for the business Then this is the best place for you. We work with multiple business stakeholders, listening to their problems and needs and coming up with creative solutions that make an instant impact in the way they work.
So, who we are Hello, we're IG Group. No, not Instagram – though we're a pretty big deal ourselves. We're a global, FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part We've snapped up many awards for our top-class platforms, forward-thinking products, and incredible employee experiences.
We believe in financial freedom. And our purpose is to help ambitious people achieve it. Around 400,000 people use our groundbreaking technology and forward-thinking platforms to trade the financial products they know and love.
Did we mention we have offices in 18 countries Yes, when you join IG Group, you'll have the chance to work across multiple brands, with people all over the world. Join us for an exciting future and let's innovate together!
Your role in the Team You will be working with teams that implement changes on Salesforce Service Cloud and Salesforce Marketing Cloud. Salesforce Service Cloud is used across the client lifecycle by multiple business operations teams to support their day-to-day work. Salesforce Marketing Cloud is used by the business to reach our clients with important information using multiple communication channels.
What You'll Do As the Technical Manager you'll help ensure that Product Managers priorities key deliverables , whilst providing them with insights and planning.
- Work with the business and other tech teams delivering new functionality for the business
- Produce technical plans for delivery, help design end to end flow, work with other teams
- Own the entire SDLC – influence the team in how it works from requirements gathering to go live and monitoring.
- Help develop and nurture talent in the team.
- Develop the maturity of the applications and processes within the team.
- Ensure team remains with SLAs for delivery, incidents and problems and that best practice is followed.
Who we're looking for You're curious about things like the client experience, the rapid developments in tech, and the complex world of fintech regulation. You're also a confident, creative thinker with a knack for innovating. We know that you know every problem has a solution. Here, you can try new ideas, and lead the way in creating inspiring experiences for our clients and everyone around you.
We don't fit the corporate stereotype. If you want to work for a traditional, suit-and-tie corporate that just gives you a pay cheque at the end of the month, we might not be for you. But, if you have that IG Group energy and you can stand behind what we believe in, let's raise the bar together.
What You'll Need For This Role - Communication - Is able to work with people from different parts of the world to first understand their problems, keep them engagements and build good rapport.
- Salesforce Tech Stack - Understand Salesforce Service Cloud and Marketing Cloud. Understand Java applications. Is able to help the team design and make decisions.
- Delivery - Is able to plan large pieces of work for the team and ensure delivery is end to end.
- Nice to have - Comes from a Salesforce background with certifications.
How You'll Grow When you join IG Group, we want you to have more than a job – we want you to have a career. And you can. If you spot an opportunity, we want you to chase it. Stretch yourself, challenge your self-beliefs and go for the things you dream of. With internal and external learning opportunities, and the tools to help you skyrocket to success, we'll support you all the way.
And these opportunities truly are endless because we have some bold targets. We plan to expand our global presence, increase revenue growth, and ultimately deliver the world's best trading experience. We'd love to have you along for the ride.
The perks It really is more than a job. We'll recognize your talent and make sure that you can still have a life – at work, and outside of it. Networks, committees, awards, sports and social clubs, mentorships, volunteering opportunities, extra time off… the list goes on.
- Matched giving for your fundraising activity
- Flexible working hours and work-from-home opportunities
- Performance-related bonuses
- Insurance and medical plans
- Career-focused technical and leadership training's in-class and online, including un limited access to LinkedIn Learning platform
- Contribution to gym memberships and more
- A day off on your birthday
- Two days' volunteering leave per year
Where you'll work We follow a hybrid working model; we reckon it's the best of both worlds. This model also feeds into our secret ingredients for innovation: diversity, flexibility, and close connection.
Plus, you'll be welcomed into a diverse and inclusive workforce with a lot of creative energy.
Ask our employees what their favourite thing is about working at IG, and you'll hear an echo of 'our culture'! That's because you can come to work as your authentic self. The things that make you, you – like your ethnicity, sexual orientation, faith, age, gender identity/expression or physical capacity – can bring a fresh perspective or new skill to our business.
That's why we welcome people from various walks of life; and anyone who wants to help us realize our vision and strategy.
So, if you're keen to connect with our values, and lead the charge on innovation, you know what to do.
Apply now!!! Number of openings 1
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