Job Shop
Location
Bangalore | India
Job description
Greetings from JobShop, India's Largest BPO Recruitment Company!
Why Choose JobShop Discover unparalleled career opportunities in International Voice, Domestic Voice, International Semi-Voice, and Social Media Escalation. We are committed to shaping your success journey!
Inquiries Connect with HR : Call Avez 6360064569 or 9964080000 or 080-46115600 or visit jobshop.ai to explore other open positions with us .
Prime Job Locations: Manyata Tech Park - International Voice Process Whitefield - International Voice Process, International Tech Support & International Semi-Voice Process Maratha Halli - International Voice Process & Social Media Process Electronic City - International Voice Process & International Non-Voice Process Bellandur - International Voice Process
Competitive Salary: Up to 5 LPA Because your talent deserves the best rewards!
Experience Needed: Freshers or those with a minimum of 6 months of experience in international voice process, international sales, or client servicing are welcome. Flexibility to work in rotational shifts is a must. Fluent communication skills are the key to success.
Roles and Responsibilities: Customer Focus:
Take ownership of each customer, empathize, and prioritize their needs.
Resolve conflicts and manage customer expectations.
Determine customer needs and provide solutions through relationship building.
Communication Skills:
Effective verbal and written communication.
Thorough documentation of customer account activities.
Engage in interactive dialogue through active listening.
Problem Solving Skills:
Approach problems logically and with good judgment.
Make quick and effective decisions on behalf of the customer.
Prioritize work for efficiency and conduct research as needed.
Analytical Skills:
Critical thinking and independent judgment.
Accuracy and attention to detail.
Computer Skills:
Familiarity with multiple browsers, tabs, window navigation, and instant messenger tools.
Fluency in Windows Operating Systems and Microsoft Office tools.
Refer a Friend: Spread the word! If you know someone seeking an exciting career opportunity, encourage them to apply. Refer your friends and be part of our growing community!
For more details, please Call Avez 6360064569 or 9964080000 or 080-46115600 or visit jobshop.ai to explore other open positions with us
Job tags
Salary
