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Technical Specialist


HCLTech


Location

Noida | India


Job description

Job Description (Posting).

Responsibilities :-

  • Adhering to SLAs
  • ITIL Processes awareness and adhering to
  • Handling tickets / requests
  • Perform root cause analysis
  • Troubleshooting technical issues
  • Following defined processes and ensuring that the processes are adhered to
  • Responsible for successful completion of Installation, configuration and migration
  • Ensure maximum uptime according to the SLA
  • Implement and deliver post implementation support strategy.
  • Work with functional teams to execute cut over strategy, plans
  • Participate in project status meetings and project reviews
  • Responsible for working with the Infrastructure Team to bring closure to all BASIS-impacting activities initiated by the Infrastructure Team
  • Report progress, status, problems, issues and changes
  • Ensure Infrastructure Team members adhere to quality control and other project standards
  • Keep Infrastructure Team members up-to-date with current project status and other information
  • Escalate Basis Team issues to the BASIS team leader for resolution
  • Recommend contingency actions if slippage occurs in the project plan
  • Execute processes within the Basis Team in accordance with the overall process designated by the Project Management Group and adhere to project standards - Manage processes within the Basis Team in accordance with the overall process designated by the Project Management Group and adhere to project standards - Manage processes within the Basis Team in accordance with the overall process designated by the Project Management Group and adhere to project standards - Manage processes within the Basis Team in accordance with the overall process designated by the Project Management Group and adhere to project standards
  • Ensure that they are receiving the appropriate training to perform their responsibilities - Ensure the team members are receiving the appropriate training to perform their responsibilities - Ensure the team members are receiving the appropriate training to perform their responsibilities - Ensure the team members are receiving the appropriate training to perform their responsibilities

Technical Skill

  • Installing, configuring and maintaining SAP APO components:
  • SCM ABAP
  • SCM APO Livecache
  • SCM Optimizer
  • SCM Java Business Packages
  • SCM HA and DR techniques
  • SAP MaxDB database experience
  • Installation and configuration of HA environment, with Unix and Windows environments
  • Configuration and administration of ,SAP BASIS SERVER and can prepare root cause investigations for escalated technical issues.
  • Installing and Maintaining kickstart environment
  • Implementation : 1 Life cycle End to end for large global customers with complex landscape.
  • Upgrade : Hands on upgrade exposure, SAP Version upgrade as well as EHP upgrades
  • Writing scripts to acomplish day to day system administration task
  • Configuring and supporting domains with large SAP landscapes with interfaces for legacy systems.
  • Troubleshooting Application, Hardware, database and Operating system related issue
  • Capacity planning and fine tune system for optimal performance, from Application and database perspective
  • Good understanding of netweaver components, like EP, PI, BI, ECC, CRM, SRM, Solman, Trex and collabration, MDM, with integration

and initial configuartions setups to achieve business continuity.

  • Understanding of SAN and NAS storage.
  • Configuring Unix Security baseline
  • Performance Management & fine tuning
  • Experience in supporting systems with Syst

Qualification

B-Tech

No. of Positions

1

Skill (Primary)

CFS-Platform Engineering-SAP BASIS

Auto req ID

1350988BR


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