Blinctrip
Location
Mumbai | India
Job description
Data and Business Intelligence Manager – Job Description
Who we are and what we do
It's 2024, and we are an innovative online business that has disrupted the travel industry. Our mission is to make travel seamless, stress-free, and delightful for our customers. We have developed a cutting-edge platform powered by AI to assist travelers at every stage of their journey, from planning to booking and beyond. Our vision is to revolutionize the traavel experience and create a world where travel is effortless and enjoyable.
About the role
1. As the Business Intelligence Manager, you will play a critical role in driving data-driven decision-making across the organization. You will be responsible for managing and optimizing our business intelligence systems and processes to provide actionable insights that drive strategic and operational improvements.
2. Your primary focus will be on data analytics and reporting, utilizing various analytics platforms such as Google Analytics, Adobe Analytics, and other relevant tools. You will also manage data in our CRM system, ensuring data integrity and accuracy.
3. You will be the first BI expert in our organization and will be responsible for setting up and managing data pipelines, data transformation processes, and data visualization tools. As we grow, you will have the opportunity to build and lead a team of analysts.
4. Collaborating closely with cross-functional teams, you will gather business requirements, design data models, and create dashboards and reports that enable stakeholders to monitor key performance indicators (KPIs) and make data-driven decisions.
5. Your expertise in data crunching and analysis will be instrumental in identifying customer behavior insights, market trends, and competitive intelligence to inform our product development and marketing strategies.
6. As a BI Manager, you will stay updated on industry trends, emerging technologies, and best practices in business intelligence and data analytics to enhance our strategies and deliver exceptional insights.
To contribute effectively, you'll need to:
1. Have a strong background in business intelligence, data analytics, and reporting, with hands-on experience in various analytics platforms such as Google Analytics, Adobe Analytics, or similar tools. Experience in CRM data management is also essential.
2. Demonstrate proficiency in data crunching, data modeling, and statistical analysis to draw meaningful insights from complex datasets.
3. Showcase experience in designing and creating dashboards, reports, and data visualizations that communicate data insights effectively to diverse stakeholders.
4. Possess a deep understanding of data governance and data privacy regulations to ensure compliance and maintain data integrity.
5. Collaborate effectively with cross-functional teams, including product, marketing, and executive teams, to align data analytics with business goals.
6. Show a passion for staying updated on industry trends, emerging technologies, and best practices in business intelligence and data analytics.
7. Demonstrate strong leadership potential and a solution-oriented mindset to set up a team of analysts in the future.
What's it like to be on the Growth and Retention team:
1. We conduct regular team meetings and strategy sessions to align on objectives, share progress, and collaborate on data-driven initiatives.
2. Our team believes in the power of data to drive business decisions and continuously seeks opportunities to optimize and improve processes.
3. We value creativity and innovation in approaching data challenges and encourage team members to explore new methodologies and tools.
4. You will have access to a variety of data sources and cutting-edge tools to perform in-depth analysis and provide valuable insights.
5. We work 5 days a week, for a stipulated 8.5 hours a day. We believe in maintaining a healthy work-life balance to foster a productive and fulfilling work environment.
As a member of our team, you will have the opportunity to play a significant role in shaping our data-driven culture and driving the success of our business through actionable insights and strategic decision-making. This job description provides a general overview of the responsibilities and requirements for this role, but we value adaptability and a willingness to take on new challenges as we continue to grow and expand.
Key Requirements for a Data-Driven Culture:
• Ability to lead and execute data analytics projects, set priorities, and meet deadlines in a fast-paced environment.
• Show adaptability and flexibility to thrive in a dynamic organization. Embrace data complexity, navigate through challenging data scenarios, and respond to changing business needs.
• Exhibit a proactive and solution-oriented mindset to identify data challenges, analyze root causes, and implement effective solutions.
• Work closely with other team members to ensure effective communication, coordination, and execution of data initiatives.
• Take ownership of data projects, ensuring timely and high-quality completion with minimal supervision.
• Embrace and embody the data-driven culture of the organization, becoming an advocate for data-driven decision-making to contribute to the success of the business.
• Stay updated on industry developments, emerging technologies, and relevant skills to enhance your own professional growth and contribute to the success of the organization.
We look forward to welcoming you to our team and working together to harness the power of data and deliver exceptional experiences to our customers, driving the growth and success of our innovative online travel platform.
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