Location
Bangalore | India
Job description
Role Overview:
Now, let's get to the details. You will be part of a team building next generation solutions on the ShareFile platform. Working directly with product, engineering, UX internally and with partners, solution engineers, and customers you will help put to code the vision for solutions to bring ShareFile forward. This includes:
Engineering Support: - Collaborate with the engineering team to provide technical guidance and support throughout the project lifecycle.
- Troubleshoot and resolve technical challenges to ensure seamless solution implementation.
- Stay abreast of emerging technologies and industry best practices to enhance our solutions.
Proof of Concepts: - Develop and present proof of concepts that showcase the feasibility and value of proposed solutions.
- Work closely with clients and partners to understand their specific needs and tailor proof of concepts accordingly.
- Iterate on concepts based on feedback and evolving project requirements.
Solution Development: - Lead the design and development of innovative solutions for clients in a wide range of industries with focus on optimizing client centric workflows.
- Utilize scripting languages and low code builder tools (e.g., TypeScript/JavaScript or Python) to build scalable and efficient solutions.
- Collaborate with cross-functional teams to ensure the alignment of technical solutions with business objectives and user journeys.
Delivery and Implementation: - Oversee the end-to-end delivery process, ensuring solutions are implemented successfully and meet client expectations.
- Conduct training sessions for partners and client teams to facilitate the smooth adoption of new solutions and enable our partners to successfully deliver new solutions faster.
- Provide ongoing support and maintenance as needed.
- Deliver and provide documentation of solutions to help product and technical docs teams deliver the right experience for solution creators and improve adoption
Business Understanding: - Develop a deep understanding of client business processes and challenges across industries
- Translate business requirements into technical solutions, breaking down complex problems into reusable components.
- Collaborate with product management, UX research, partners, and customers to identify opportunities for improvement and innovation.
Your Superhero Uniform Includes: - Bachelor's degree in Computer Science or related field.
- At least 2+ years of proven experience in solution consulting, engineering support, and solution development.
- Proficiency in scripting languages such as TypeScript/JavaScript or Python.
- Strong business acumen with the ability to understand and analyze complex business problems.
- Excellent communication and interpersonal skills to effectively collaborate with technical and non-technical stakeholders.
- Ability to work independently and as part of a team in a dynamic and fast-paced environment.
Your Superhero Strengths Include: - Eagerness to learn and stay updated on emerging technologies and industry trends.
- Exceptional problem-solving skills with a creative and innovative approach to finding solutions.
- Demonstrated ability to thrive in a startup mindset, adapting to changing priorities and taking initiative in a dynamic environment.
About Us: Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world's largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at (800) 424-8749 or email us at [HIDDEN TEXT] for assistance.
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