Location
Chennai | India
Job description
Role : Customer Support Executive
Experience : Fresher 3 Years of Experience
Salary : As per your current CTC
Work timings : 9 AM 6 PM (Monday to Friday)
Location : Royapettah Chennai Tamil Nadu 600014
Roles and Responsibilities :
- Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Provide accurate valid and complete information by using the right methods/tools.
- Handle complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow communication procedures guidelines and policies.
- Take the extra mile to engage customers.
Key Skills:
- Strong Telephone & Email Etiquette.
- Excellent communication skills (Both English & Hindi)
- Ability to multitask prioritize and manage time effectively.
hindi,customer support,voice processing,english
Job tags
Salary
