Client Servicing Associate

Location

Parel, Maharashtra | India

Job description

Responsibilities

• Responding to client inquiries and requests in a timely and accurate manner
• Assisting clients with identifying their needs and providing solutions
• Interacting with internal and external stakeholders to ensure successful professional relationships
• Use tools such as App Annie, and Mobile Action to conduct keyword research and justify your selection with data
• Collaborating with account managers & internal teams to ensure 100% timely execution of campaigns
• Working actively to prepare & participate in the client-facing meeting
• Creating convincing progress summaries with the help of data representation using Google Workspace
• Using tools like Slack, Trello, G Suite, Google Play Console, Google Analytics, App Store Connect, App Annie, Mobile Action, etc.

Requirements

• In this role, you will be expected to possess excellent written and spoken English skills as well as a sound knowledge of MS Office. If you have superior customer interaction skills, a knack for problem-solving, and strong project and report-writing capabilities, this position could be the perfect fit for you
• Outstanding customer service, project management, and report writing skills to help the company continue to drive exceptional results
• Have good command over language & should be able to steer a conversation
• Someone who is immensely confident when it comes to speaking on calls & presentations
• Should be able to pre-plan tasks & work with multiple teams

Job tags

Salary