Elgrocer
Location
Jordan | India
Job description
Job Purpose
As a Team Leader in Tarjama, you will be responsible for leading and managing a team of Project Coordinators who oversee language-related projects. You will ensure that our project coordinators have the resources, support, and training they need to manage their projects effectively and that our projects are delivered on time, within scope, and within budget. You will work closely with our project management team, language professionals, and clients to ensure that our projects meet our clients' requirements and drive our business growth.
Duties & Responsibilities
• Lead and manage a team of Project Coordinators, ensuring that they have the resources, support, and training they need to manage their projects effectively.
• Develop and implement project management processes and tools to enhance our project management capabilities, ensuring that we are continuously improving our project management practices.
• Monitor project progress and report to the project management team and other stakeholders, using project management tools and techniques to ensure that projects meet our clients' requirements and expectations.
• Work with our team of language professionals to ensure that project deliverables are of high quality and meet our clients' specifications.
• Communicate with clients using email, phone, and project management tools to ensure that their project requirements are understood and met, and that they are satisfied with the quality of our work.
• Coach and mentor project coordinators to enhance their project management skills and ensure that we are continuously improving our project management practices.
• Develop and maintain positive relationships with clients, language professionals, and team members to ensure that we work collaboratively to meet our clients' needs.
• Participate in the recruitment, selection, and training of project coordinators to ensure that we have a high-performing team that meets our clients' needs and drives our business growth.
• Provide regular feedback and performance reviews to project coordinators to ensure that they are meeting our clients' needs and that their work is of high quality.
• Support the project management team in developing project plans, schedules, and budgets, ensuring that they are realistic, achievable, and reflect the clients' requirements and expectations.
• Ensure adherence to company standards and procedures in project management to maintain our reputation for delivering high-quality language services.
• Ensure the proper arrangement of shifts and roasters to ensure proper planning and successful business outcomes.
Education, Experience & Qualifications
• Bachelor's degree in a relevant field such as business, management, communication, or a language-related field. Additionally, candidates with a degree or background in Industrial Engineering are highly encouraged to apply.
• 5-7 years of experience in project management or coordination, preferably in a language-related field or in a business environment, with at least two years of managing a team.
• Excellent organizational and time management skills, with the ability to prioritize tasks and work under pressure to meet our clients' needs and achieve our business objectives.
• Strong analytical skills, with the ability to identify and mitigate project risks effectively.
• Proven track record of successfully managing large, complex projects simultaneously, delivering projects on time, within scope, and within budget.
Behavioral Competencies
Technical Competencies
• Initiative
• Problem Solving
• Team Oriented
• Adaptability
• Ability to Work Under Pressure
• Knowledge of translation and localization processes and technologies, and preferably, CAT tools.
• Familiarity with document management software
• Ability to learn new software and tools quickly
• Strong analytical skills
Job tags
Salary
