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Sales Account Manager


e-con Systems


Location

Chennai | India


Job description

About us:

Established in 2003, e-con Systems has grown into a leading OEM camera solution provider with a wide global footprint. We provide end-to-end camera solutions like MIPI camera modules, GMSL cameras, USB 3.1 Gen 1 cameras, stereo cameras, and more. Over the years, we have reimagined how they are used in applications such as retail, medical, industrial, agriculture, smart city, etc.

We are also powered by a strong partner ecosystem to offer end-to-end vision solutions, including sensor partners, ISP partners, carrier board partners, etc.

So far, we have built 350+ product solutions - shipping over 2 million cameras to the United States, Europe, Japan, South Korea and many more countries.

Roles and Responsibilities:

• Participates in the development of sales strategies for account by providing the customer's current business and long-term plans.

• Defines and proposes sales targets and growth margins for the account and ensures their achievement with a structured follow-up process. Manages / achieves both overall & business unit specific sales targets, account coverage, & customer satisfaction targets for the account; takes accountability for the monthly, quarterly, & annual results on the overall account or the specifically assigned product lines (per the direction of the Sales head).

• Leads the development and implementation of the account plan to include designing the executive relationship strategy and coverage plans, prioritizing the opportunities, identifying a target for each solution element. Proposes recovery plans in case of potential order shortfalls.

• Establishes and develops account relationships based on a defined strategy. Manages meaningful customer engagements with support from lines of business; acts as focal point for problem resolution while monitoring the successful close out of issues & actions; and demonstrates ability to build lasting, trusting, & widespread relationships across the customer's organization.

• Monitors competitors' activity with each account and ensures that appropriate response strategies are formulated and implemented.

• Develops / maintains detailed understanding of the customer's business strategy, purchasing behavior, & organizational structure (including customer needs, regulatory drivers, threats, economic trends, & competition); and provides insight to customers by providing knowledge to guide customers as they navigate alternatives.

• Understand market dynamics & macroeconomic influencers; maintain awareness of competitors' activity with each potential & existing account and ensure that appropriate response strategies are formulated & implemented (including, but not limited to, technical & commercial feedback in accordance with E-CON's ethics & compliance guidelines).

• Participates with sales management, co-workers, & business unit leadership to develop & execute account plans; delivers new insights and connects experts to the customer while respectfully challenging the status quo; actively engages in critical project touch points, anticipate the need for intervention & escalation, and take action to initiate such communication.

• Coordinates the use of internal and/or external resources in order to introduce meaningful concepts & solutions for the customer; this may include trade show / exposition attendance, Account Manager-initiated customer entertainment activities, executive round tables, and/or organizing more technology-specific events for your customers.

• Enters & maintains relevant sales data into appropriate databases & systems, including pipeline management, expenses, reports, and ad-hoc requests for marketing input.

• Additional duties may be assigned, as required

Key Technical skills required:


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