Yuyiii
Location
Bangalore | India
Job description
Critical Fitment Criteria: Learner Self-starter Team player
About Yuyiii: Yuyiii is an Online Travel Platform which showcases Hand-Picked Stays, with Real Untouched Photos and Videos shot by our in-house team and In-depth reviews by Travel Experts. We have 15k+ registered Travellers and 100+ Curated Stays for Getaways around Mumbai, Delhi and Bangalore. Yuyiii’s vision is to be a Travel Platform which Pure Passionate Travellers Love and Rely on for Discovering Hidden Jewels ranging from Boutique Resorts, Fort Hotels, Wildlife Lodges, Homestays, Swiss Tents to Luxurious Tree Houses in ‘Un-Spoilt’ Destinations for their Weekend Getaways and Vacations across the Globe; we don’t believe in Boundaries. Yuyiii is looking for a Guest Relations Associate who will help the team with the following: (If we had to strip off the formality with Job roles and Designations, we would call this Role as a ‘Happy Traveller Associate’) What you will do: Interface with the signed up Travellers, be their friend, Introduce Yuyiii to them, check their Travel plans and help them with all Information and Bookings Maintain consistent communication with the Guests and Enquiries through online & offline platforms Maintain Daily Reports on Sign-ups, Follow Ups and Bookings. Send Emails to reply to signups or confirm Bookings Liaison with Properties to check for availability, block or confirm Rooms Help in Calculations for Bookings and sending Payment Links Maintain Healthy Relationships with Sales Reps of Properties Ensure smooth check-in at the Property for the Guests booked from Yuyiii Actively Collate feedback from Guests who have stayed at the Property Share feedback received from Guests on Yuyiii or Properties with the respective teams Experience in OTAs or Timeshare companies would be preferred. We believe in creating Long term relationships not just with Travellers but also with people working together believing in Yuyiii’s vision and making it happenJob tags
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