Cloud Engineering Manager
Location
Mysore | India
Job description
Overview Of 66degrees
66degrees is a leading consulting and professional services company specializing in developing AI-focused, data-led solutions leveraging the latest advancements in cloud technology. With our unmatched engineering capabilities and vast industry experience, we help the world's leading brands transform their business challenges into opportunities and shape the future of work.
At 66degrees, we believe in embracing the challenge and winning together. These values not only guide us in achieving our goals as a company but also for our people. We are dedicated to creating a significant impact for our employees by fostering a culture that sparks innovation and supports professional and personal growth along the way.
Overview Of Role 66degrees' Managed Cloud Solutions practice works with some of the largest cloud users in the world to help them transform by harnessing the power of AI, data, and the cloud. With a focus on Google Cloud, we partner with our clients to accelerate innovation and delivery, resolve incidents 24/7, and design their cloud strategy.
The Cloud Engineering Manager is responsible for leading our India-based engineering team, defining operational processes, and ensuring service excellence.
This role is an opportunity to apply your leadership and technical talent to solve a variety of interesting problems for customers, lead and grow a team of top technical talent, and contribute to building one of the best cloud consulting partners in the industry.
Responsibilities - Lead, mentor, and manage a team of multi-disciplinary cloud engineers, setting clear goals, and providing regular feedback to drive their professional growth and excellence.
- Define, document, and implement processes that drive high-quality execution of both agile development and 24/7 incident response workstreams.
- Handle support escalations and other ad hoc client responsibilities, as needed.
- Work with our engineers and account managers to deliver best-in-class recommendations and advisory guidance to our clients.
- Manage shift schedules, on-call coverage, and capacity planning processes.
- Help develop, expand, and iterate on new service offerings.
- Work with global teams including North America-based leadership and engineering teams to create a transparent and collaborative working environment.
Qualifications - 10+ years of experience overall, including 5+ years of managing high-performing engineering teams.
- 5+ years of experience in engineering, cloud technical support, or similar roles.
- 5+ years of experience working in both agile and 24/7 managed services/on-call environments.
- 1+ years of direct experience on Google Cloud as an engineer, developer, or in similar roles.
- 5+ years of development experience with data services like the Apache stack, ETL tools, databases, data warehouses, data lakes and data pipelines strongly preferred.
- Proven leadership abilities and a passion for developing high-performing teams.
- Strong experience defining and achieving KPIs and operational processes in both an agile and reactive support context.
- Strong technical acumen in Cloud Architecture, Observability, Performance Benchmarking, Capacity planning and Reliability tools.
- Experience in driving engineering and operational excellence initiatives.
- Strong customer-facing experience and communication skills
- Strong Terraform and Python skills. Experience with other programming languages is a plus.
- Bachelor's degree in Computer Science or similar.
- GCP Professional Cloud Architect or equivalent at minimum and other certifications are strongly preferred.
66degrees is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, religion, sex, gender, gender identity, national origin, age, weight, height, marital status, sexual orientation, veteran status, disability status or other legally protected class.
66degrees is committed to protecting your privacy. We collect, use, and share your personal information in accordance with the California Consumer Privacy Act (CCPA).
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