Business Analyst III-Claims - Remote
Location
Mumbai | India
Job description
Job Description
Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.
WHO WE ARE: Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.
Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.
We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.
If working in a fast-paced, rapidly evolving company that is transforming one of the world's oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join 'The Flock'!
To learn more about us, visit and follow us on our social channels for the latest information – LinkedIn and Twitter.
Title: Associate Manager - Business Analysis III
What You'll Do The Business Analyst III will work under minimal supervision while analyzing and designing new business processes. The Business Analyst III participates in documenting customer requirements to assist the development team in implementation.
- Participate in Discovery/inception sessions and document high level requirements.
- Work with other project stakeholders to identify workarounds or configurations.
- Participate in detail requirement elicitation sessionsworkshop(s) and demonstrate proficiency in following modules,
- FNOL
- Automated Processing (Auto Line Creation, Auto Reserves, Automated Assignment)
- Desktop
- Financials
- Forms and Corr
- Party
- Tasks (Tasks Templates) – Defining a workflow
- Integrations etc.
- Conduct FIT/GAP analysis.
- Help QA and Development team with their functional queries.
- Conduct test case review to ensure functional coverage.
- Create workflow diagrams, wireframes, screen mockups.
- Work assignment for junior members, team building activity and status reporting.
- Facilitate UAT execution phase and work with business stakeholders and project manager to obtain user acceptance test signoff.
- Working experience in different project methodologies like Waterfall, Agile, iterative
- Conduct KSS sessions
What You've Done - Worked closely with Senior Business Analyst and other stakeholders to assess current capabilities and identify high-level customer requirements.
- Participated in detailed requirement sessions to elicit detailed product requirements and use cases.
- Developed and maintained the business requirements.
- Participated in transitioning the requirements and use cases to the technical team and ensures a clear and complete understanding of the requirements.
- Participated in quality management reviews as outlined in the Quality Management practice, in particular reviews of the designs, prototypes and other requirement work products.
- Conducted Test Case review and provide feedback to QA team
- Created wireframe and detailed screen mockups.
- Performs other related duties and activities as required.
- Worked in different functional areas of Claims Application (FNOL, Desktop, Financial, Form and Corr)
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Your Qualification Education and Work Experience:
- Bachelor's degree required, or higher education level, or foreign equivalent, preferably in area with analytic emphasis.
- Minimum of 5 years' professional experience, preferably in a similar role (we recommend 7)
- Experience interfacing with customers, including customer presentations.
Specialized Knowledge, Skills, And/or Abilities - Excellent communication skills, verbal and written.
- Experience in requirements gathering, identifying gaps, estimating, implementation, test planning and execution, and User Acceptance Testing definition and execution.
- Experience translating requirements and use cases into test conditions and expected results for assembly, product, and user acceptance testing.
- Experience/knowledge of P&C Insurance software applications a plus
- Experience/knowledge of software development life cycle for P&C insurance software a plus
Other Requirements - Travel: 0-25%
- Work Authorization: Legally authorized to work in the country of the job location.
WHAT WE STAND FOR: Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.
We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.
To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit:
Please let us know if you encounter accessibility barriers with our web content by sending an email to [HIDDEN TEXT].
Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.
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