MediaMint
Location
Hyderabad | India
Job description
Ad Operations Team Lead Location : Hyderabad
● Be the coordinator with one or more external client POCs and ensure that all campaign requests are addressed in a timely and prioritized manner. ● Work with agents to ensure that the campaign setup is according to expectations and answer any questions related to ad operations. ● Be the primary point of contact for all operations related inquiries (Process + Product), both internally and externally. ● Be able to traffic and QA different types of campaigns. ● Manage and maintain weekly/monthly/quarterly reports for internal management and external clients. ● Create and analyze reports to ensure campaign performance and contract compliance. ● Troubleshoot and resolve all internal and external issues associated with ad campaigns. ● Escalate highly technical issues that beyond just tag troubleshooting to the engineering team. ● Must be a people person and be able to effectively and closely work with the team as a people manager. ● Be very proactive in client communication and expectations setting. Qualifications: ● 8+years of relevant work experience managing online ad operations. ● Bachelor's degree. ● Must have existing Team Lead experience (2-3 years) in online advertising. ● Should have worked directly with US clients or associates in the past. ● Absolutely know how to traffic and troubleshoot campaigns. ● Ability to work during US timings. ● Experience with one or more internet ad serving systems. ● Excellent project management skills. ● Detail-oriented, with excellent analytical, technical, and problem-solving skills. ● Strong team player with exceptional client service skills. Skills required: ● Must have knowledge of YouTube video upload practices. ● Must have experience in social media marketing and trafficking. ● Advanced excel and database management skills. ● Must have good people and performance management skills. ● Must have a data-driven approach toward daily operations and problem-solving. ● Very good communication skills. ● Proactivity and critical thinking. ● Must have a high sense of ownership of the assigned responsibilities. ● Out of the box thinking.Job tags
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