Location
Pune | India
Job description
Position Summary
Position
Manager - Human Resources
Location
Pune - Hinjewadi
Role Summary
- The person will be responsible for providing end to end Business Partnering HR support for designated businesses of CRISIL.
- The person will be completely responsible for the advisory and solutioning across the employee lifecycle in the areas of people management.
Role Details
Strategic Support to Business Stakeholders
- Ensuring focus on multiple stakeholder management and strong connect with the leadership team
- Liaise with business leadership to identify and address talent management issues- both tactical as well as long term
- Attrition management/Retention - exit chats, analysis of reasons of exit, initiating changes/ suggesting modifications needed in the laid down processes, timely RAG analysis
Employee connects:
- Partner in driving employee engagement programs through proactive and structured interventions
- Post-onboarding connects (Weekly) followed by business level orientation session. Owning up 3 monthly and 6 monthly connects with new joiners’ with regular feedback and buddy process
- On-going people connect - Regular touch base with individuals and teams across departments, and, with the leadership up to Manager Level via formal/ informal catch ups.
- Retention/Exit conversations, analyse the reason for exit and close loop with leadership and managers – in case retention is feasible/ not feasible
- Ensuring quality and regular execution intra division communication platforms via regular town halls (quarterly) and AD/D/SD connect meetings as agreed upon with the BU head
- Handle grievances and concerns with empathy and bring them to closure. Escalate issues to proper authority as when the need arises, with due attention to timeliness, sensitivity and confidentiality
- Keeps a proactive check on the general employee well-being engagement levels and intervene actively when necessary
- Ensuring structured documentation of employee/ leadership catch up session - one on one or team interactions, for ease of follow through and tracking
Engagement and Retention
- Driving employee engagement initiatives across locations for the entire business unit based on the deep dive/analysis of VIBE survey results done each year, floor feedback, leadership connect, active employee conversations, exit conversations, new interventions in conjunction with business
- Driving quarterly/monthly employee engagement / team effectiveness platforms
- Run the Fun/wellness/well-being calendar for the business, in partnership with business
- Detailed exit chats/ stay interviews to assess changes needed in internal processes/ policies/ interventions/ cultural assimilation/ benefits/ managerial effectiveness.
HR Processes
- Managing R&R, PMP (goal setting, mid-year and annual assessment), talent management and new employee induction and orientation for business in partnership with the CoEs in HR
- Partner with the Learning team to finalise a learning calendar for the business and ensure timely roll out, as well as customization basis business needs and requirements; Ensuring managerial impact and effectiveness is a key agenda for all people managers
- Partner with the people managers to address performance gaps and facilitates discussions/processes to assess appropriate action
- Guide line managers on all aspects of performance management including feedback and performance coaching
Data and Analytics
- Ensuring timely updates, MISs to Ds/SDs, BU heads in conjunction with the BHR Leads
- Sharing the HR trends intelligence for people review meetings and support with inferences that help make people decisions
- RAG analysis for teams with above permissible attrition rate including analysis and suggestions on next steps
Essential Qualification
Professionally qualified (MBA / PGDBA – HR/General management )
Experience
- 6+ years experience in a business HR role
- Experience in working with leaders / cross functional teams / multiple stakeholders
Skills
- Strong Business Communication and presentation skills with the ability to influence and convince stakeholders by objectively presenting challenging views
- Strong relationship building and negotiation skills
- Able to prioritize in complex, fast-paced environment
- Ability to effectively set expectations
- Proficient in handling employee issues with sensitivity, objectivity and empathy
- Proficient in data analytics, process orientations exception handling
- Team Player with the ability to network collaborate with diverse teams across locations
Skills Required : Business HR
Education/Qualification : MBA
Experience : 7 to 10 Years
Job tags
Salary
