Muthoot Finance
Location
Ahmedabad | India
Job description
Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.
Generate business and leads for new loans from new customers through the below mentioned activities:-
Handle branch walk-ins for business generation.
Generate referrals through existing customer base and walk-ins.
Meetings with HNI, corporates and institutional clients to promote gold loan proposition.
Get involved in branch catchment area combing activities, out-bound sales calls and neighborhood marketing
To handle customer requests and complaints and take it to closure.
Understand the need of the customer and cross sell other products accordingly.
Generate business and leads for other products like insurance, NCDs,gold coin and Money transfer
Enter meetings, leads, conversions(self-sourced and referred leads) in play book/CRM daily
Conducting outbound marketing activities to ensure continuous Walk-In the branches.
Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests.
Job tags
Salary
