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Technical Account Manager - ANZ & SEA


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Location

Bangalore | India


Job description

We are looking for a special mix of DNA that makes an extraordinary Technical Account Manager (TAM) - the blend of great business savvy and technical prowess!

As a part of a team focused on customer experience, adoption and success, you will act as a trusted advisor for customers and a technical consultant. As a Technical Account Manager, you will be focused on building strong relationships with customers in the ANZ & SEA region as a customer advocate, driving adoption through value, consumption growth, and ensuring retention.

You will work closely with Field Sales to strategize and plan customer engagements, sharing your product expertise through account plan initiatives, and schedule EBRs to display product value driven throughout the customer lifecycle. You will also collaborate with Customer Support, Product and Engineering to address and navigate technical evaluations and act as the key facilitator on the account. You will partner with the rest of the Account Management team to share best practices to ensure customer success. .

This position requires excellent client management skills, a strong B2B business background, taking ownership and a proven track record to understanding customer business objectives. You will have a passion for problem-solving, building and nurturing those relationships and customer engagement.

As a Technical Account Manager, you ll get to: You ll be a good fit if you have: Nice to have:


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