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Product Manager


Max Financial Services


Location

Gurgaon | India


Job description

Manager - Digital Solutions

Job Description- Product Owner/Channel Manager

Role

Channel Manager / Product Manager

Designation

Manager

Experience

4-8 years

Location

Gurgaon

At Max Life Insurance, we believe in comprehensiveness and always staying ahead of industry. To enable this, we have a carved out a role which is more dynamic Product Owner/Channel Manager . This role is an amalgamation of Digital Product Management and business front ending so that the individual gets to grow, learn and contribute in over journey of the product

What will you be doing with us:

You will be acting as the Channel/product manager for some of our critical digital tools. Mainly pre-sales or a completely new tool being developed. You will work at one end with the business teams which will be the consumer for these tools to develop a roadmap for these, and with our technology team to make the device strategy, decide what features need to be built in first, and once the prototype is ready, get the product tested for technical robustness.

Your role involves Business requirement writing, jotting down test case scenarios and FGDs (Focus group discussion) with the sales team. Also, conduct monthly benchmarking with the competition, product companies and feedback calls for NPS (Net promoter score)

Once the product is built, or a new feature released, you will program manage the go-to-market effort for the project. You will build the communication to be shared with field teams including marketing paraphernalia. You will meet the senior leaders and demonstrate the tool and its benefits, taking their buy-in. You will organize the launch activities on field.

After the launch, the real action will start. You will study the app performance on field, identify the user issues, and get the technical issues sorted. You will continue to closely engage with the field teams to drive adoption and usage, send out daily updates on the progress. At the same time, you will start working with the sales/ops leadership to think, document and develop the next set of features for the tool.

You will run analytics to draw actionable insights with the data generated from the tool.

Who are we looking for:

You have high energy, excellent project management skills and communication skills. You are interested in the way technology works and are highly customer focused. You understand and empathize with customer's pain points, and don't mind going the extra mile for troubleshooting and easing the customer's pain. You work against tight deadlines of project releases and get work done outside your direct area of incluence. You enjoy having conversations with stakeholders and arrive at quick decisions on moving the digitization agenda ahead.

What is your Eligibility:

You can be an MBA with a good understanding of sales and marketing, have strategic bent of mind, and good exposure to digital tools. Experience 6-8 years.

OR, you can be an engineer with expertise in managing IT projects. Understanding of Agile methodology will be an advantage. Experience 6-8 years.

What's in it for You:

Manager - Digital Solutions

Job Description- Product Owner/Channel Manager

Role

Channel Manager / Product Manager

Designation

Manager

Experience

4-8 years

Location

Gurgaon

At Max Life Insurance, we believe in comprehensiveness and always staying ahead of industry. To enable this, we have a carved out a role which is more dynamic Product Owner/Channel Manager . This role is an amalgamation of Digital Product Management and business front ending so that the individual gets to grow, learn and contribute in over journey of the product

What will you be doing with us:

You will be acting as the Channel/product manager for some of our critical digital tools. Mainly pre-sales or a completely new tool being developed. You will work at one end with the business teams which will be the consumer for these tools to develop a roadmap for these, and with our technology team to make the device strategy, decide what features need to be built in first, and once the prototype is ready, get the product tested for technical robustness.

Your role involves Business requirement writing, jotting down test case scenarios and FGDs (Focus group discussion) with the sales team. Also, conduct monthly benchmarking with the competition, product companies and feedback calls for NPS (Net promoter score)

Once the product is built, or a new feature released, you will program manage the go-to-market effort for the project. You will build the communication to be shared with field teams including marketing paraphernalia. You will meet the senior leaders and demonstrate the tool and its benefits, taking their buy-in. You will organize the launch activities on field.

After the launch, the real action will start. You will study the app performance on field, identify the user issues, and get the technical issues sorted. You will continue to closely engage with the field teams to drive adoption and usage, send out daily updates on the progress. At the same time, you will start working with the sales/ops leadership to think, document and develop the next set of features for the tool.

You will run analytics to draw actionable insights with the data generated from the tool.

Who are we looking for:

You have high energy, excellent project management skills and communication skills. You are interested in the way technology works and are highly customer focused. You understand and empathize with customer's pain points, and don't mind going the extra mile for troubleshooting and easing the customer's pain. You work against tight deadlines of project releases and get work done outside your direct area of incluence. You enjoy having conversations with stakeholders and arrive at quick decisions on moving the digitization agenda ahead.

What is your Eligibility:

You can be an MBA with a good understanding of sales and marketing, have strategic bent of mind, and good exposure to digital tools. Experience 6-8 years.

OR, you can be an engineer with expertise in managing IT projects. Understanding of Agile methodology will be an advantage. Experience 6-8 years.

What's in it for You:


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