Eliciting requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
Critically evaluating information gathered from multiple sources, reconciling conflicts, decomposing high-level information into details, abstracting up from low-level information to a general understanding, and distinguishing user requests from the underlying true needs
Proactively communicating and collaborating with external and internal customers to analyze information needs and functional requirements and delivering the following artifacts as needed: functional requirements, use cases, UI and interface designs, Software Requirements Specification (SRS)
Providing draft product documentation for online help content and customer training
Demonstrating products internally, to customers, and to train sales and support personnel on the use of the products
Collaborating with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
You must haves :-
You have proven experience as a Product Owner, or similar role in software product development, preferably within the life science or clinical research sectors
You have strong proficiency in Agile methodologies, particularly Scrum, with the ability to effectively apply these principles to product development
You possess strong analytical and product management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
You possess excellent verbal and written communication skills and are able to interact professionally with a diverse group, executives, managers, and subject matter expert
You easily adapt and manage multiple priorities in a progressive, dynamic, fast-paced environment
You possess well-developed negotiation, facilitation and consensus-building skills
You accept accountability for your work, take initiative and are proactive
You are a strong team player with an intense focus on customer success.
You re exactly who we re looking for if:
You have a Bachelors ree (an additional 9 years of experience is accepted in lieu of a degree)
You have experience with IAM and/or Collaboration solutions
Your experience has been in the Life Sciences, or clinical research sectors
You have supported SaaS or Cloud applications
You have In-depth Knowledge of Clinical Trial Processes - solid understanding of the various phases of clinical trials, from study start-up through to management and closure. This includes a grasp of the regulatory and compliance nuances associated with each phase of a clinical study
You have Experience with Clinical Trial Applications - hands-on experience working with applications commonly used in clinical trials, including Clinical Trial Management Systems (CTMS), Electronic Data Collection (EDC), Learning Management Systems (LMS), and Interactive Response Technologies (IRT) systems. Familiarity with vendors such as Veeva, Medidata, IQVIA, CliniOps, and Xcellerate is highly desirable
You have knowledge of regulatory compliance standards relevant to clinical research and the ability to ensure that the product adheres to these standards
You have experience in ensuring product features meet both the security and privacy needs required in the clinical research domain
You are well versed in the use of Atlassian JIRA/Confluence