Front Office Executive

Location

Gurgaon | India

Job description

We are Asia’s fastest-growing skill-based gaming company and partner brand of Flutter which is a multi-billion dollar global gaming organization. We are focused on providing our customers with the most innovative and exciting gaming experience possible. Our success has been driven by our commitment to excellence, our passion for gaming, and our ability to continuously innovate. We are driven by our strong value system, which encompasses an obsession with data, a hustler’s attitude, an owner's mindset, leading with love, and embracing change.

As our Front Office Executive - II , you will be responsible for ensuring smooth operations at the front desk and providing excellent customer service to clients, visitors, and employees. This role involves managing administrative tasks, coordinating with various departments, and maintaining a professional and welcoming environment in the workplace.

Responsibilities :

• Reception and Front Desk Management: Greet and assist visitors, clients, and employees with a professional and friendly demeanor.
• Manage incoming calls, directing them to the appropriate personnel, and handling general inquiries. Receive letters, packages etc. and distribute them
• Stock Management: Monitor and replenish office supplies, ensuring adequate stock levels are
• maintained.
• Collaborate with vendors to manage the procurement of office supplies and equipment.
• Administrative Support:Provide administrative support to various departments as needed, including data entry and filing.
• Manage and distribute incoming/outgoing mail and packages.
• Customer Service: Handle customer inquiries and resolve issues promptly and professionally.
• Maintain a positive and helpful attitude to create a welcoming environment.
• Multi-Tasking and Organization: Juggle multiple tasks efficiently, prioritizing responsibilities to meet deadlines.
• Maintain a well-organized front office space for optimal functionality.
• Communication Skills:Effectively communicate with internal and external stakeholders, both verbally and in writing.
• Collaborate with team members to ensure smooth workflow and information dissemination.
• Problem Solving: Identify and address issues or challenges proactively, seeking solutions for continuous improvement.
• Act as a resource for colleagues in resolving day-to-day operational matters.
• Technology Proficiency: Utilize various office software and systems for tasks such as scheduling, email communication, and document management.
• Adapt quickly to new technologies and software updates.
• Travel Bookings: Coordinate and book travel arrangements for Guests and Leadership team
• Maintain updated knowledge of travel policies, preferred vendors, and cost-effective options.

Requirements

• Bachelor's degree in business administration, hospitality, or a related field. 
• Proven experience as a Front Office Executive or similar role. 
• Excellent communication and interpersonal skills. 
• Strong organizational and multitasking abilities. 
• Proficient in Microsoft Office Suite and basic office software. 
• Ability to handle stressful situations with calmness and professionalism.

What Junglee Games offers for this role:-

• Meaningful global exposure and an opportunity to represent Junglee Games as part of Flutter Entertainment, the largest real-money gaming company in the world.
• Ample learning opportunities and the opportunity to work with some of the best leaders and minds in the industry.
• In-depth understanding of the gaming ecosystem.
• Competitive compensation and incentives.
• Excellent work environment, great culture, and global exposure.

About Junglee Games

Junglee Games is a leader in the skill-gaming space, with over 100 million registered players. Founded in San Francisco in 2012 and part of the $30 Bn Flutter Entertainment Group, Junglee Games is the fastest-growing skill games company in Southeast Asia. Some of our notable games are Junglee Rummy, Howzat, Junglee Poker, and Carrom Stars.

Our mission is to build entertainment for millions of people around the world and help them connect with each other through high-quality games. We focus on creating exhilarating and immersive gaming experiences and also incorporate social features to promote interaction and competition among players. Our games are available on multiple platforms, including web browsers, and Android and iOS devices.

Since our inception, we have drawn 700+ of the world’s most talented people into our ranks. Our team has worked on international AAA titles like Transformers, Star Wars: The Old Republic, Real Steel, Rio, Mech Conquest, and Dueling Blades. Our designers have worked on some of Hollywood’s biggest hits, including the movie Avatar.

Junglee Games is not just a gaming business. It is a blend of data science, innovation, cutting-edge technology, and, most importantly, a value-driven culture that is creating the next set of conscious leaders. An equal-opportunity employer, Junglee Games has been certified as a Great Place to Work for four years in a row. We celebrate diversity and are committed to creating an inclusive environment for all our employees.

Junglee Games has received various accolades for its contribution to the online gaming space. The company continues to innovate and develop new games, expanding its presence in the global gaming market.

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