Must be able to work 12pm - 9pm India time zone.***
The People Solutions Advisor will provide support to Precision's employees, managers and HR Business Partners within a shared services model as we stand up our new regional HR Shared Services Center team in India. This role will be part of a broader People Solutions team across multiple geographic regions, responsible for managing HR transactions and processes and providing support for HR inquiries from employees and other stakeholders. This role works under the direction of the Manager, People Operations & Shared Services based in the United States, as part of the global People Operations and HR Shared Services team. The role will coordinate with HR resources across the globe to ensure HR service and delivery is consistent and timely. Essential Functions of the job include but are not limited to:
Responsible for accurate data entry into HRIS system for various transactions including but not limited to new hire set up, personnel changes for pay, promotion, status, hours, and out processing of leavers
Complete HR processes and transactions in a timely manner in HRIS system
Creation of memorandums to accompany various HR data changes, distribute to appropriate parties, collection of memos and file into personnel files to maintain compliance
Provide timely support to HR Business Partners, Compliance and other areas of HR during audits by reviewing information, retrieving files or documents and compiling necessary data
Answer inquiries and questions from employees, managers and HR Business Partners and resolve issues or direct inquiries to the appropriate department/point of contact
Engage with applicable stakeholders for resolution of complex cases
Display working knowledge and understanding of the HR policies and processes to answer employee questions
Aid employees and managers in the navigation of our HR self-service resources and tools
Bring forth opportunities for improvement of operations which result in enhancing the employee experience
Assist in identifying gaps and suggest ideas to streamline processes, policies, and procedures
Display confidentiality and protection of personnel data and information throughout all duties and assignments
Assist in special projects as assigned
Requirements
HS Diploma required, Bachelor's Degree in related discipline preferred
2-4 years' HR experience in a fast-paced environment is preferred with emphasis on HR operations/shared services and process, data entry/audit
HR ticketing system experience is preferred
Prior experience with HCM or HRIS systems such as SAP Successfactors, Keka, ADP, Greenhouse
Excellent customer service skills and interpersonal skills
Strong attention to detail for data integrity management
Ability to manage several simultaneous tasks and competing priorities
Excellent interpersonal, influencing, written and verbal communication skills
Proficiency in MS Office; Advanced proficiency preferred
Excellent problem-solving, critical thinking, and analytical skills
Proficient in processing workflow, transactions and data changes in an HRIS system
