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Virtual Relationship Manager - Sales - Bank


upGrad


Location

Thane | India


Job description

Key Responsibilities -

- Contacting potential or existing customers to pitch them.

- Calling fresh, churned, and cold leads to convert them into sales, collection of down payments, sales logging & system updating.

- Ensure minimum EMIs are collected as per the payment plan sold to the customer.

- Drive monthly unit and revenue targets.

- Attend mandatory daily new calls, meet the connected calls requirement, and follow up cases.

- Handling and addressing customer escalations (if any).

- Pitching to existing customers to upgrade to a higher tenure membership, generating referrals & closing sales.


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