MOZARK
Location
Mumbai | India
Job description
Company's Profile
Delivering the best Digital experience. We enable over 100+ companies across telecom, media, fintech, retail, manufacturing & public sector verticals to test their digital experience on the widest variety of devices, locations and networks.
Through synthetic testing, end-to-end automation and on-field infrastructure, our report and diagnostic tools allow you to monitor and identify failure points in your digital journey. Our analytics help you access, analyse, and enhance your global digital experience. We are a global company supporting and collaborating with regulators, public entities, enterprises, operators, and people worldwide.
Job Description
We're specifically looking for a customer success manager who will roll up their sleeves and be a part of our team from inside the trenches. You will help craft the company's customer success strategies, building strong relationships with customers and collaborating with cross-functional leaders internally to deliver consistently excellent customer experiences. Our ideal candidate is passionate about using analytical skills to identify problems, find solutions, and improve relationships. To succeed in this role, you should have in SaaS or software product company in a customer-facing role and a strong empathy for customers, and a passion for growth.
What will you do
What you must have
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