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Dynatrace Professional Services Observability Consultant (Surat)


Zigsaw


Location

Surat | India


Job description

Job Description

Position Overview

We are seeking a talented and highly motivated Professional Services Consultant to join our team and play a critical role in the successful implementation of Dynatrace observability software for our United States based-clients. As a consultant you will be responsible for installing configuring and tuning Dynatrace software to ensure optimal performance monitoring capabilities and customer satisfaction. Your technical expertise and customer-centric approach will be instrumental in delivering exceptional solutions that align with our clients business needs.

Key Responsibilities

  • Collaborate with clients to gather requirements understand their business objectives and recommend appropriate Dynatrace solutions.
  • Install configure and customize Dynatrace software to integrate seamlessly within clients existing infrastructure and applications.
  • Develop and execute deployment plans ensuring successful software installation and setup.
  • Conduct thorough performance assessments identifying bottlenecks optimizing configurations and fine-tuning the software for optimal efficiency.
  • Provide hands-on training to clients technical teams on Dynatrace usage best practices and maintenance procedures.
  • Collaborate with cross-functional teams including sales product and engineering to address client needs and provide feedback for product enhancement.
  • Document installation procedures configurations and customizations for knowledge sharing and future reference.
  • Stay current with industry trends emerging technologies and Dynatrace product s to provide expert guidance to clients.

Education/Experience

Skills Matrix

  • Certification Type: Dynatrace Associate Certification

Technical Skills

  • Proficiency in IT infrastructure components and networking concepts.
  • Basic understanding of application performance management and monitoring principles.
  • Familiarity with Dynatrace product suite and its core functionalities.
  • Basic scripting skills (e.g. Python Bash PowerShell DQL SQL) for automation tasks.
  • Ability to troubleshoot basic technical issues related to software deployment and configurations.
  • Expertise in either AWS or Azure
  • Dynatrace Infrastructure Monitoring experience
  • Dynatrace Application Security experience

Soft Skills

  • Strong communication skills to interact effectively with clients and internal teams.
  • Customer-focused mindset with the ability to understand and address client requirements.
  • Analytical thinking and problem-solving skills to identify and resolve software-related challenges.

Experience 2+ years

work from home

no of vacancy 1

2 Certification Type : Dynatrace Professional Certification

Technical Skills

  • In-depth knowledge of IT infrastructure cloud technologies and distributed systems.
  • Proficiency in Dynatrace product suite including advanced configuration and customization.
  • Experience with performance analysis capacity planning and optimization strategies.
  • Strong scripting skills (e.g. Python JavaScript) for automation and custom integration.
  • Ability to diagnose complex technical issues and provide effective solutions.
  • Dynatrace Digital monitoring experience
  • Dynatrace Application Security experience
  • Dynatrace Application & Microservices experience

Soft Skills

  • Excellent consulting skills including the ability to manage client expectations and deliver actionable recommendations.
  • Project management abilities to lead software deployment projects from inception to completion.
  • Collaboration skills to work effectively with internal and external stakeholders.

Experience: 2 Years+

Site: Work from Home

No of Vacancy - 1

3 Certification Type : Dynatrace Expert Certification

Technical Skills:

  • Expert-level knowledge of IT ecosystems modern application architectures and microservices.
  • Mastery of Dynatrace product suite including advanced features and use cases.
  • Advanced scripting and programming skills for developing custom solutions and integrations.
  • Proficiency in performance optimization methodologies and troubleshooting complex issues.
  • Experience with containerization (e.g. Docker Kubernetes) and cloud-native technologies.
  • Business Analytics configuration experience

Soft Skills

  • Leadership capabilities to guide and mentor junior consultants.
  • Exceptional problem-solving skills to address unique and challenging client scenarios.
  • Strong presentation skills for delivering technical workshops and training sessions.

Education And Experience

  • Bachelor s degree in Computer Science Information Technology or a related field (or equivalent work experience).
  • Relevant certifications in Dynatrace (Associate Professional Expert) or equivalent.
  • Previous experience in software deployment consulting or system administration is preferred.

Experience: 2 Years+

Site: Work from Home

No of vacancy : 1

Skills: dynatrace,software deployment,system administration


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