IT Support Analyst - Customer Integrations_Kritika
Location
India | India
Job description
Skills
Roles & Responsibility
Support Integrations built by the Customer Integrations team, many of which involve SAP. Support Analyst will provide end-user support and troubleshoot issues. Role Scope / Deliverables: Scope / Landscape
- Integration/connection trouble shooting
- Creating new connection in limited capacity
- Data Analysis Key Skills: Technical & Analytical
- Experience with SAP, APIs, SAP Ariba Integrations, various SAP instances globally
- OFM or Cloud Integration is a Plus
- Familiarity with SAP Idocs, CXML Structures
- IT Support Documentation, RCA, KB Article updates, ServiceNow Communication
- English Required (German / Italian / Spanish a plus)
- Communicate in a clear and concise manner so that messages are understood by all recipients
- Ability to understand the ways that non-native English speakers and non-technical users may communicate so that their requests are understood
- Maintain a positive, professional, and respectful attitude in all business interactions
Skills: sap,snow,integration,ariba,itsmf
Job tags
Salary
