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Technical Support Engineer

KION Group

Location

Pune | India

Job description

Das Bieten Wir

Job Description:

  • Participates in the support of semi-complex systems that integrate hardware and software.
  • Provides support in semi-complex material specification, schematic troubleshooting and appropriate follow-up.
  • Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction
  • Provides troubleshooting expertise to Dematic's customers
  • Travel between 10-20% to different customer locations which may include weekends and overtime

Skills Required

  • Bachelor's Degree
  • 3+ years' experience in a related field providing Customer Service Support
  • Experience with Allen Bradley Logix PLC controls platforms
  • Experience with controls hardware troubleshooting
  • Siemens and Modicon PLC experience a plus
  • Electrical troubleshooting experience
  • Strong Customer Service mentality
  • Strong verbal communication skills over the phone
  • Ability to work independently

Aufgaben Und Qualifikationen

Skills required:

  • Bachelor's Degree
  • 3+ years' experience in a related field providing Customer Service Support
  • Experience with Allen Bradley Logix PLC controls platforms
  • Experience with controls hardware troubleshooting
  • Siemens and Modicon PLC experience a plus
  • Electrical troubleshooting experience
  • Strong Customer Service mentality
  • Strong verbal communication skills over the phone
  • Ability to work independently

Job tags

Salary

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