CRM Senior Executive (Real Estate Only)
Location
Pune | India
Job description
Company Description
Solitaire was founded in 2010 and has over four decades of rich experience in real estate, manufacturing, and hospitality markets. We are dedicated to building iconic real estate landmarks in the City of Pune.
Role Description
We are seeking a full-time, on-site CRM Manager (Real Estate Only) located in Pune. As the CRM Manager, you will be responsible for managing customer interactions and experiences across multiple channels, driving sales growth, and analyzing customer data to inform business strategies and decisions.
Qualifications
- Bachelor's degree in Marketing, Business Administration, or a related field
- 2+ years of experience in customer relationship management, preferably in real estate or a related industry
- Strong knowledge of Customer Relationship Management (CRM) software and tools
- Demonstrated ability to manage and analyze customer data to identify trends, insights, and opportunities
- Excellent communication, organizational, and problem-solving skills
- Ability to work collaboratively and cross-functionally with sales, marketing, and other internal teams
- Deep understanding of customer journey mapping, segmentation, and targeting
- Experience with Salesforce or other CRM platforms
- Strong project management skills and ability to prioritize tasks and manage multiple projects simultaneously
Job tags
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