Binary Semantics Ltd.
Location
Gurgaon | India
Job description
Job description
We are looking for dynamic and out of the box thinking professionals having good exposure and proven record of accomplishments as Team Leader in Sales with at least 1 year of experience in the International Sales process (Outbound or Inbound) & would be preferred if the experience is from IT/Tech Industry. As Team Leader Sales, your KRAs will include but not limited to: Dimension & Scope: This position is responsible for supporting; coaching; developing and supervising a group of employees in Sales Operations environment ensuring that the assigned targets are consistently met & process policies are adhered to. Principal Duties and Responsibilities: Monitor, identify and resolve sales/performance/behavior/attendance challenges using prescribed performance management techniques. Monitor and take action on Team performance and sales growth. Responsible for day-to-day functional supervision of non-exempt work group, including Sales Targets and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organizations policies and applicable legal requirements. Ability to guide individuals towards goal achievement using sales negotiation, teamwork / collaboration, motivation and staff development skills including the ability to act as a role model within the organization. Ability to demonstrate innovation and good judgment / problem solving skills when making decisions on calls. Ability to coach, develop action plans, which maximize performance and provide effective sales. Proven ability to analyze and improve teamwork. Excellent customer service / sales skills, ability to work well under pressure, professional demeanor and strong written and oral communication skills. Have to take escalation calls & grievance related issue calls in order to resolve the query & present optimum customer solution. Skills Required Key Responsibility Area:- Bachelors degree or equivalent with three or more years of work experience. Candidate should be an existing team leader for at least 2 year or working as a Lead / SME with good knowledge and experience in handling a sales team for at least 2+ years Should have exhaustive experience in driving customer satisfaction related deliverables Should have experience in driving sales, cross selling & upselling in an inbound customer service related program. Must have proficiency with various software applications programs including Microsoft Word, Excel, Power Point, etc. Experience in IT industry preferable. Perks and Benefits We offer: • Salary per month Negotiable, as per industry standards • Lucrative Incentives Daily, Weekly, Monthly & Quarterly • Medical Insurance up to 5lacs • Meal/Refreshments • 5 Days Working US Shift Timings (Rotational Shift) Both sides AC Cabs. Note: Work experience Minimum 2 year of experience in Sales/Upselling/Cross-selling process is Mandatory(Team Lead) Should be well versed with Technology & Technology products, services and solutions No Domestic Experience. Richa Chauhan 8587021720 [email protected] Binary Semantics LtdJob tags
Salary
