PingPong Payments
Location
Jaipur | India
Job description
Seller Acquisition:
· Monitor the sales program on managed accounts across all sales channels and pinpoint ways to penetrate new markets. · Build an effective Sales Pipeline with the team’s help and work on initiatives that reduce the conversion TAT for clients, improving the Pipeline efficiency. · Achieve the assigned KPI & TPV Goals every month & make sure each team member achieves the same. · Provide on-the-ground support for sales associates and help them Close the business if required. Seller Retention: · Maintain cross-team communication smoothly, which makes operations easy & enhances the customer experience. · Understand their business needs if that can be fulfilled at our end with our eco-system, work for the client servicing about those & deliver a better experience. · Build good PR with customers to sustain the business. Meet with customers to discuss their evolving needs and assess the quality of our company’s relationship with them. · Creation of a dashboard, which can help understand the calling intervals on existing sellers. Team Management: · Manage team members for their own Goals, and ensure timely execution of predefined tasks without follow-ups. Also, ensure adherence to work rules & company values. · Cultivate the ownership & team spirit in the Team members. Make them visionary for their career with the organisation & set a reasonable goal. · Manage the effective communications delivery in the team coming from the management. · Assess the strengths and weaknesses of the sales team and manage the sales program accordingly; identify the training opportunities for team members & facilitate the same. · Cultivate a good working culture for teammates, which enhances their productivity & experience while working with the company. · Creation of reports that can help team members record their performance in a structured way. · Creation of a reporting structure for efficient communication. · Encouraging team members to share their views/ideas based on anything and everything related to our business. · Budget-related asks for any skill development program/course/training. Reporting: · Share regular team performance with the management team. · Participation in healthy business discussions and approaches to growing the business in multi-folds. · We share valuable business-related suggestions with the management team for a long-lasting impact. · Provide daily/weekly reports of field sales success and communicate reporting data. Data should comprise sales pipeline performance, Teammates’ Daily Inputs in the process, and Any breakthrough or a big Win/lose. Project/Strategic Initiatives: · One needs to be innovative enough & bring new plans for business growth, retention & brand value-centric. · Initiate & cultivate the same in the team, Take initiatives, long & short term projects, collaborate with teams & bring the results. · Bring new Affiliate Partners for business & marketing growth & scale the relationships with them. · Create your ecosystem of support by considering a long term business vision in mind. Marketing Support: · Work with Marketing Team for effective execution of planned activities OR suggest new efforts/ideas in marketing which boosts/empowers sales process. Product Development: · Prepare the Customer feedback/requirement reports to help the product team make changes or create new markets/offerings. Requirements: Bachelor’s degree preferably in business or science. Master’s degree preferred. Preferred domains: E-commerce, Logistics & Banking Excellent oral and written communication skills. 3+ years of professional experience in Business Development/Account Management/ Sales Experience. Have excellent interpersonal skills, and the ability to communicate effectively with external clients as well as internal stakeholders. Must possess intense customer focus. Proven track record of taking ownership and driving results through influence and negotiation.Job tags
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