Business Process Improvement Manager

Location

Mumbai | India

Job description

Company Description

Protiviti is a global consulting firm that provides clients with consulting and managed solutions in finance, technology, operations, data, digital, legal, governance, risk and internal audit through its network of over 85 offices in over 25 countries. Protiviti and its Member Firms deliver deep expertise, objective insights, tailored approach, and unparalleled collaboration to help leaders confidently face the future. The company is named to the 2023 Fortune 100 Best Companies to Work For® list, and has served more than 80% of Fortune 100 and nearly 80% of Fortune 500 companies. The firm also works with smaller, growing companies, including those looking to go public and with government agencies. Protiviti is a wholly owned subsidiary of Robert Half (NYSE: RHI). Founded in 1948, Robert Half is a member of the S&P 500 index.

Role Description

This is a full-time on-site role for a Business Process Improvement Manager. Candidate from any locations preferred. Must have consulting experience. The Business Process Improvement Manager is responsible for identifying, designing, and implementing solutions that improve business processes and deliver measurable benefits. The role involves performing analysis, developing recommendations and solutions, and providing project management support for the implementation of initiatives.

Qualifications

• Strong knowledge of Business Process Improvement
• Excellent analytical skills, including the ability to analyze and solve complex business problems
• Experience in managing business process redesign programs
• Program management skills with a focus on achieving operational excellence

Relevant skills and qualifications that would be beneficial include:

• Excellent communication and presentation skills, including the ability to communicate complex ideas to non-technical stakeholders
• Experience with process modeling and process mapping tools
• Strong analytical skills; ability to perform system analysis and draw conclusions by relating information from different sources, including root-cause analysis and issue resolution
• Able to quickly identify capability gaps, identify plausible solutions, develop prototypes and implement new functionality based on business needs
• Knowledge of Lean Six Sigma methodologies
• Knowledge of eTOM and ITIL framework
• Hands-on experience of MS Visio, ARIS, and other process design / documentation tools
• Bachelor's or Master's degree in business administration, engineering, or related field

Only those candidate who is open for ME Travelling should apply.

Interested candidates can share their resume to [HIDDEN TEXT].

Job tags

Salary