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Location

Bangalore | India

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Job description

Help Desk Support For International BPO voice Process

•  Minimum 1 years of experience in troubleshooting, (Any tech support) service desk support (International support)
•  Excellent communication
•  International voice experience
•  Assists with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement
•  Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention
•  Predominantly Voice Interaction support and also through email, chat & remote support
•  24x7 Support, shifts based on roster. This means role requires working in US / Night shifts and weekends and on national holidays

• White Horse Manpower Consultancy Pvt. Ltd.
• Office 156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Rd, (Exit of Commercial Street) Shivajinagar Bangalore 560051.
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• Hiring via telephone and offer letter online for BPO/KPOS in Bangalore

• Call Ruby 8105782221, 9513666199, 9986220014

• Please call for both In station & Outstation interview scheduling
• Please subscribe to our Youtube channel whitehorse manpower for updates on jobs
• Log on to for latest job openings and interview schedules
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• Free Recruitment & Spot Offer Letter
• Thanks and Regards
• Ruby

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Job tags

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Salary