IT Service Management SME
Tata Consultancy Services Limited
Location
Secunderabad | India
Job description
TCS Hiring !!!! WALK-IN DRIVE – ITSM SME - PM & CM & IM
Role: Problem Coordinator
Required Technical Skill: ITSM, IT Service Management, Cloud Infrastructure, Problem Management
Experience Range: 4 to 12 Years (If relevant is up to 3+ years will also do)
Location: Hyderabad
Mode: Physical Walkin drive In-Person (Face to Face)
Walk-In Drive Date: 16th March 2024 (Saturday)
Reporting Time: 9:30 AM to 12:30 PM
Drive Venue: Tata Consultancy Services, Deccan Park (LS1 Zone), Madhapur, Hyderabad - 500081
OR
Role: Change Coordinator
Required Technical Skill: ITSM, IT Service management, Cloud infrastructure, Change Management
Experience Range: 4 to 12 Years (If relevant is up to 3+ years will also do)
Location: Hyderabad
Mode: Physical Walkin drive In-Person (Face to Face)
Walk-In Drive Date: 16th March 2024 (Saturday)
Reporting Time: 9:30 AM to 12:30 PM
Drive Venue: Tata Consultancy Services, Deccan Park (LS1 Zone), Madhapur, Hyderabad - 500081
OR
Role: Incident Coordinator
Required Technical Skill: ITSM, IT Service management, Cloud infrastructure, Incident Management
Experience Range: 4 to 12 Years (If relevant is up to 3+ years will also do)
Location: Hyderabad
Mode: Physical Walkin drive In-Person (Face to Face)
Walk-In Drive Date: 16th March 2024 (Saturday)
Reporting Time: 9:30 AM to 12:30 PM
Drive Venue: Tata Consultancy Services, Deccan Park (LS1 Zone), Madhapur, Hyderabad - 500081
Common Must-Have Skills for all the three roles:
• Customer service Skills
• Ability to communicate effectively
• Ready to work night shifts
• Ready to be Cross skilled on other Portfolios
• Ability to analyze problems and recommend solutions
• Ability to adapt to changing technologies and work methods
• Sound knowledge on Cloud Infrastructure
• Ability to establish and maintain effective working relationships with others
• Develop SOPs and checklist
Common Good-To-Have for all the three roles:
• Sound knowledge on Cloud Infrastructure
• Hands-on experience in Service NOW
• ITIL Foundations certification is a plus
Things to carry for interview:
• One copy of an updated resume (Hard Copy)
• Government ID proof (Original and Xerox Copy both)
• 1 Passport photo (Hard Copy)
• TCS Application form (Hard Copy)
Regards,
Venkatesh K
TCS – TAG HR Team
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