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Customer Sales Specialist


LinkedPhone - Local & Toll-Free Business Numbers


Location

Delhi | India


Job description

About LinkedPhone

At LinkedPhone, we empower modern professionals and small businesses with innovative and flexible communication solutions. Our mobile-friendly products redefine business communication, offering freedom and efficiency.

Position Overview

We are seeking a versatile Sales and Customer Relationship Manager to engage with our core market - small businesses. This role combines the responsibilities of promoting our products to potential clients and providing exceptional support to our existing customer base.

Key Responsibilities

Promote LinkedPhone's products and services, emphasizing mobility, flexibility, and value for small businesses. Achieve sales targets through effective strategies and connecting with potential clients. Organize daily schedules for lead generation and customer interactions. Conduct compelling product demonstrations and presentations. Foster lasting relationships with clients, ensuring exceptional service and exploring new sales opportunities. Prepare detailed reports and adapt sales techniques based on market feedback. Handle US clients effectively, proactively addressing customer issues. Provide support through voice, email, and chat processes. Escalate unresolved problems to the appropriate internal teams, including software developers. Work in US shift timings to align with customer needs.

Qualifications

1-4 years of experience in sales, customer relationship management and support. Excellent language and communication skills (US English - Spoken and Written) Strong interpersonal, problem-solving, and organizational skills. Proficiency with sales management software and CRM systems. Knowledge of databases (e.g., SQL) is a plus.

What We Offer

A chance to be part of a team that values innovation and customer-centric solutions, with opportunities for professional growth in a thriving tech environment. Join LinkedPhone and be a driving force in reshaping the future of business communication.


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