CUSTOMER RELATIONSHIP OFFICER

Location

Surat | India

Job description

• Make sure that the customer is aware of the delivery date.
• Needs to build good rapport customer to generate additional business with the help of reference and repeat business.
• Ensure that there should not be any escalations, in case of escalation same has to be closed with the help of Team leader or City lead.
• Fixing the appointment basis customers availability and exhibit the jewellery requested and close the sale.
• Follow up on the postpone leads by calling the customer, on the date and time requested.
• Extend support to the fellow team members in case of any
• Has to be a team player by sharing best practice with in the team.

DESIRED SKILLS AND EXPERIENCE:

• 2-3 years of experience in to Jewellery Sales.
• Candidate should be well versed with Jewellery Industrial
• The candidate should have good English fluency and should also speak local language
• Graduation

Job tags

Salary