Mphasis
Location
Pune | India
Job description
Job Description
Role: Application | UNIX | DevOps Support
Location: Pune and Bangalore
Who are we looking for
A mid-senior level technical support engineer with hands on experience of Unix, Scripting, Application and support to manage a critical project for one of our biggest clients in banking domain focusing on SRE/DevOps roadmap. The individual should be passionate about technology and must have excellent communication and problem-solving skills with ability to work independently and/or as part of larger team.
Technical Skills:
. Experience in a technical Troubleshooting role
. Strong knowledge of Unix (Linux)
. Preferably good in Shell or Python Scripting
. Experience in Devops tools like Jenkins, Jules, AppDynamics
. Proficiency in doing deployments and configuring Jenkins jobs
. Familiarity with load balancers and cloud technologies i.e. AWS
. Good knowledge of Control M, AutoSys or any scheduling mechanism
. Exposure to Atlassian technologies like JIRA and Confluence
. Knowledge of Investment Banking (preferable)
. Preferably, good exposure to Core Java log Troubleshooting (don't need code writing skills)
. Issues investigation and coordination
Process Skills:
. Good knowledge of ITSM Process
. Preferrable good knowledge of SDLC
. First point of support for application incidents
. Identifies, diagnoses, and resolves functional and technical problems
. Ensure quality services are delivered with respect to the agreed service level agreement
. Clearly understand client business to recommend, provides and support application services
Behavioral Skills :
. Self motivated
. Good team member
. Ability to learn quickly
. Ability to work under pressure
. Strong problem-solving skills
. Establish good relationships with customer
. Effectively collaborates and communicates with the stakeholders and ensure client satisfaction
Qualification:
. B.Tech, BE, BCA, MCA
Job tags
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