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Principal Infrastructure Engineer


Mphasis


Location

Pune | India


Job description

Job Description

Role: Application | UNIX | DevOps Support

Location: Pune and Bangalore

Who are we looking for

A mid-senior level technical support engineer with hands on experience of Unix, Scripting, Application and support to manage a critical project for one of our biggest clients in banking domain focusing on SRE/DevOps roadmap. The individual should be passionate about technology and must have excellent communication and problem-solving skills with ability to work independently and/or as part of larger team.

Technical Skills:

. Experience in a technical Troubleshooting role

. Strong knowledge of Unix (Linux)

. Preferably good in Shell or Python Scripting

. Experience in Devops tools like Jenkins, Jules, AppDynamics

. Proficiency in doing deployments and configuring Jenkins jobs

. Familiarity with load balancers and cloud technologies i.e. AWS

. Good knowledge of Control M, AutoSys or any scheduling mechanism

. Exposure to Atlassian technologies like JIRA and Confluence

. Knowledge of Investment Banking (preferable)

. Preferably, good exposure to Core Java log Troubleshooting (don't need code writing skills)

. Issues investigation and coordination

Process Skills:

. Good knowledge of ITSM Process

. Preferrable good knowledge of SDLC

. First point of support for application incidents

. Identifies, diagnoses, and resolves functional and technical problems

. Ensure quality services are delivered with respect to the agreed service level agreement

. Clearly understand client business to recommend, provides and support application services

Behavioral Skills :

. Self motivated

. Good team member

. Ability to learn quickly

. Ability to work under pressure

. Strong problem-solving skills

. Establish good relationships with customer

. Effectively collaborates and communicates with the stakeholders and ensure client satisfaction

Qualification:

. B.Tech, BE, BCA, MCA


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