Senior Institutional Investment Operations Representative

Location

Secunderabad | India

Job description

About this role:

The Derivatives Confirmation Support team is responsible for following up with and ensuring that the client has fully executed their trade agreement document. Team members will communicate with customers over a variety of means (phone, e-mail, and chat, message board) to follow up and ensure transaction information is correct and complete. The window to receive the executed version is the trade day +1 or +2 (the latest) per regulatory requirements.
Team member is responsible to follow up with and ensuring that the client has fully executed their trade agreement document and ensure transaction information is correct and complete for OTC Rates, Credits, Equity, FX and Commodities trades. All Client queries are resolved within timeline. Act as point of contact between front office, legal and internal stake holders to resolve the disputes in a timely manner.

In this role, you will:

• Ensure the process of drafting, reviewing Confirmations and matching are completed on timely basis
• Escalate in a timely manner within the Operations group and Middle Office to ensure prompt resolution of exceptions/disputes
• Ensure all client queries/disputes are solved within the timelines
• Understands needs and sensitivities of internal and external clients and proactively ensuring these are met
• Displays sound working knowledge around derivatives products, terminologies and trade life cycle
• Acquainted with ISDA standards & definitions
• Ensure all high-risk items are flagged off to the management on timely basis and the escalation matrix is followed
• Involve in the various system implementation UAT testing
• Builds relationship with businesses and counterparties to ensure effective escalation and timely resolutions
• Partner with Technology to identify/ resolve system issues, and implements system enhancements to increase efficiency
• Swiftly Identifies potential risks in operational processes develops and implements controls to mitigate related risk
• Displays strong analytical skills to improve workflow to increase operational efficiency
• Take complete responsibility of monitoring daily functions of Derivatives Confirmation Inbound process for the location
• Organizes the work of the team, assigns task, sets short-term priorities, monitors all activities and ensure timely and accurate completion of the work
• Periodically reviews the procedure documents ad check list
• Ability to train and mentor new hires.

Required Qualifications:

• MBA or an advanced degree (or equivalent exp.)
• 3 to 5 years of experience in OTC Derivative Confirmation
• Strong interpersonal and influencing skills, with the ability to build strong partnership with business stakeholders and other support functions
• Strong organizational and project management skills with demonstrated ability to manage expectations and deliver on commitments

Desired Qualifications:

• Experience of working across one or more geographic territories or regions.
• Must be a good team player with a high degree of flexibility, prepared to work in a deadline-driven and fast-paced environment
• Experience of working with senior leaders cutting across Technology, Operations and Strategy functions is an added advantage.

Job Expectations:

• Understands Derivatives trade life cycle and associated functions
• Good understanding on Calypso, Endur, Pega and other industry standard applications
• ISDA definitions
• Excellent internal/external client handling skills

Posting End Date:

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