The incumbent will be responsible for processing Payments, Fund Transfer both USD and local currency under IRU as per Bank s internal policies, SOP s/OPM s/ADM s as well as relevant ICC guidelines applicable and authorising/inputting the transactions in the processing system
The coverage will be all the areas of Trade Finance for various business segments
All processing should be as per SOP/OPM s and UCP/ISBP/URC as applicable and charges recovery to be as per the extant guidelines.
Perform sanction checking of relevant parties in documents
Responsible for authorizing/inputting transactions into the system and prepare/authorize relevant SWIFT messages
Ad-hoc tasks given by the Team Head
Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues.
No outstanding reconciliation entries pending in Nostro or Internal accounts.
Multi-discipline, multi-cultural work force involving financial and non-financial processes across UAE & IBG
Competitive environment, constant endeavor to maintain edge in the market, Quality of service is the key in this model, has to cater to different business segments(CIBG/RBG/IBG) as per distinguished needs. Understanding and accurate analysis/interpretation of ICC publication as well as remaining abreast to the global compliance scenarios, Trade Based Money Laundering as well as Geo political situations is considered being proactive.
Managing customers expectations, Ideation and working on automation projects
Participating in Team Huddles and showing enough Teamwork to provide solutions to any issues
Ensure solutions are implemented on fast track basis and work closely with onshore unit to ensure seamless client delivery.
Audit observations if any, must be closed in an effective and timely manner.
Ensures efficient processing of transactions, adherence to service standard and quality services to both internal and external customers.
Acts as an authorizer/maker for the transactions related to Export Collection Payment/Payment under Documentary credit for Exports, Discounting of Export Bills, Risk Participation or Sell down of assets.
Ensures that the practice and procedures stated in relative manual have been strictly followed during the course of transaction processing.
Recommends actions in relation to changes in law, Rules of International Chamber of Commerce, Government regulations and bank policies which will affect the export transactions.
Taking corrective and preventive action based on Customer complaints, Ops error and quality/RCSA analysis.
Recommend changes in SOP, OPM & ADM with an aim to improve service levels without compromising on controls.
Recommend trainings and workshops to plug knowledge gap and embed Ownership of resolution at grass-root level for effective results
Immediately escalates any error/customer complaints/service defect/issues raised by counter party to the manager.
Shares responsibility with his/her seniors.
Must possess managerial capability to lead a team
Knowledge, Skills and Experience
At least 4-6 years of relevant working experiences in Trade Operations
Experience in handling Export Discounting/Financing and Payment including expert level knowledge of MT 100 series, MT 200 series and MT 700 series is a must. CDCS preferred.
Strong communication skills and interpersonal skills
Proficiency in MS Office (Word and Excel)
Attentive to details, strong analytical skills and interpersonal skills
Able to work under pressure, excellent organizational skills and good team player.
