Location
Gurgaon | India
Job description
What You'll Do
This role makes key contribution to our online direct sales program, dealing directly with customers and managing unique transactions. This role will enable seamless consumer journey related to receiving and processing orders, tracking payments & shipments and supporting finance reconciliations. The role holder will also continue to support dealers and internal team related systems.
- Target achievement for defined area of responsibility.
- Close co-ordination with Defined dealers on daily basis
- Customer confirmations / Payment follow up on daily basis in co-ordination with Dealers
- Monthly / Quarterly Allocation sharing with Dealers
- Weekly/ Monthly forecast for Customer Orders / Customer Deliveries
- Planning & Implementation of Customer based activities ( BTL / Digital planning / Social Platforms etc)
- Process adherence by dealers in system – in line with OLDS
- Connecting / advising Customer Relation Centre (CRC) w.r.t. customer queries
- Daily /monthly /annual Sales comparison
- Planning, coordinating and executing all MIS related activities and Sales Planning support
- Updating Wholesale/ Retail deliveries in system and provide system support to dealers.
- Support Online Direct Sales for seamless customer journey (order management, tracking payments & shipments etc.)
Location: Gurgaon, India
Team Size: Individual Contributor. Will work closely with cross-functional team members.
Key stakeholders (Internal): Sales, Service, Finance, Call Center (CRC)
Key stakeholders (External): Dealers, Customers
Do you fit the profile Education & Experience - Graduate / Diploma holder.
- Minimum 3 years' experience in sales coordination, preferably D2C.
- Automotive experience will be an advantage.
- Strong interpersonal skills.
- Excellent command on excel and MIS.
Personal qualities - Well organised and able to manage multiple priorities
- Good communication and interpersonal skills
- Ability to work on own initiative with perseverance to see an activity through to completion
- Ability to think out of the box solutions
- Strong attention to detail to be able to deliver quality work
39223 | Operations | Entry Level | Non-Executive | Allianz Partners | Full-Time | Permanent
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation.
Join us. Let's care for tomorrow.
Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group.
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