Mphasis
Location
Noida | India
Job description
Who are we looking for
The Cyber security delivery team that owns the managed security services for this client, has an opening for a Senior PAM Engineer specialized in Conjur Secret management tool ,CyberArk version 11.1 PAS ,CyberArk Application Access Manager (AAM)
Technical Skills:
. Experience of administration and troubleshooting of CyberArk products including Vault, PVWA, PSM, PTA, PSMP and AIM
. Good hands on with CyberArk Discovery & Audit
. Analyze PAM system logs and analyzing application, network and other logs as part of troubleshooting.
. Handle CyberArk issues reported by users and co-ordinate with vendor as needed for troubleshooting and issue resolution
. Experience with analyzing and documenting business requirements and interfacing with system/platform owners
. Create and update operational documents for management and administration of CyberArk platform and processes for privilege identity management
. Strong troubleshooting capability & experience
. Good Knowledge on Linux Red Hat 7, Windows administration, LDAP, AD, IAM and Networking concepts.
. Added advantage if Conjur PAM skills
. Hands on Active Directory and LDAP queries
Process Skills:
. Configuration, optimization and health monitoring of the application and CyberArk installation of upgrades and patches as required
. CyberArk PAS system administration
. Report as needed to management regarding project status
. Provide technical support and maintenance for the CyberArk infrastructure
. Experience with break glass solutions and implementations
. Work with CyberArk support for ticket escalation
. Monitoring CyberArk Servers for CPU, memory and disk space utilizations.
. Configure and checking CyberArk vault periodic backup.
. Troubleshooting user access issues
. Account onboarding using PVWA, Bulk upload utility.
. Monitor PTA dashboard for any s and informing respective teams.
. Document the operational aspects of the remediation process and security administration
. Respond to s and notify appropriate stakeholders.
. Manage s on operational issues with the PAS solution.
. Troubleshooting of operational issues in CyberArk components.
. Add, change and remove policies, safes, accounts and users based on requests / definitions from.
. Participate in Disaster recovery Drills organized by the engineering team
. Execute daily health check on CyberArk components
. Ensure backup is being taken by CyberArk utility.
. Advisory on PAS related enquiries from
. Performing failback and recovery after a disaster recovery scenario, coordinated with the engineering staff.
. Capacity and performance monitoring, ing on issues in these areas.
. Activate, change and deactivate standard platforms in PAS
. Coordination with infrastructure teamsto resolve issues in the implemented PAS solution
. Coordinate with other teams like Network, Wintel, SIEM, etc. for troubleshooting any issues in existing integrations and features provided by the respective tools / services
. Assist in break glass procedures related to CyberArk
. Minor patches in CyberArk solution. Major Solution upgrade should be treated as project activity where an SME would be dedicated to completing the activity within the timeline
. Update and maintain the existing documentation andin particular theOperation Guide and run books
. Incident management
. Work on the changes opened by associates for CyberArk solution
. Support security incidents related to the CyberArk environment.
Behavioral Skills :
. Effective interpersonal, team building and communication skills
. Ability to collaborate be able to communicate clearly and concisely both to laypeople and peers, be able to follow instructions, make a team stronger for your presence and not weaker.
. Ability to see the bigger picture and differing perspectives to compromise, to balance competing priorities, and to prioritize the user.
. Desire for continuous improvement, of the worthy sort always be learning and seeking improvement, avoid change aversion and excessive conservatism, equally avoid harmful perfectionism, 'not-invented-here' syndrome and damaging pursuit of the bleeding edge for its own sake.
. Learn things quickly, while working outside the area of expertise.
. Analyze a problem and realize exactly what all will be affected by even the smallest of change you make in your design
. Ability to communicate complex technology to no tech audience in simple and precise manner.
. Ownership skills.
Certification:
CyberArk Defender, CDE
Job tags
Salary
