Tata Group
Location
Bangalore | India
Job description
Job Description
Skill : HRO Helpdesk
Band : 1 & 2
Location : Bangalore
Job Description :
International voice process experience - Mandatory
- NO domestic voice process experience
- US voice process experience - Preferred
- Expreince in International HR Helpdesk - Preferred
- Good understanding of various HR Systems/ applications and case management tools like ServiceNow, Remedy (preferred)
- Understanding of Service level agreements
- Understanding of the Telephony tools e.g. Avaya
Desired Candidate Profile
Qualifications :BACHELOR OF ARTS, BACHELOR OF BUSINESS ADMINISTRATION, BACHELOR OF BUSINESS MANAGEMENT, BACHELOR OF BUSINESS STUDIES, BACHELOR OF COMMERCE
Job tags
Salary
