Field Supervisor - Service

Otis

Location

Noida | India

Job description

Technical

Co-ordinate between Area Executives, employees and customers.
Be present at reporting place of examiners to take feedback of previous day and plan daily schedule.
Carry out annual equipment survey
Plan for repair schedule as a preventive method.
Carry out NIS before taking over new construction and modernization job.
Estimate other than prescribed work.
Conduct tool box talk with employees.
Make employees continuously aware about safe work practices.
Fatality Preventive Audits/ Tool Box Demonstration.
Prepare quarterly review report.
Make T orders.
Monitor how to reduce callbacks. More so on top ten calls received.
Inspect or re-inspect to see progress of work. / Random Check for Quality.
Manpower allotment day to day basis on callbacks received.
Adherence to EH&S policy and practices.

Commercial

Meet clients regularly for rapport development.
Communicate with examiners on regular basis, take care of their problems and create confidence amongst them.
Correspond with clients for renewal of contract and as and when necessary and quotation for PA settlement.
Two months prior to the expiry of free service contract date inspect the elevator.
Negotiate with clients for price fixation of contracts & T-order.
Handle effective conversions when necessary.
Lead team to complete given task and facilitate them in case of need.
Check the opportunity to potential T-Business.
Make efforts for acquisition and recoveries & achieving the target.
Follow-up invoices/ payments.
Update necessary conversion/ recovery cancellation into system.
Review regularly, Net O / Payment.

Additional Responsibilities

Create Safety awareness and ensure our employees are working safely.
Ensure Zero accident / incident
Ensure Reporting of incident
Actively participate in RQC & Safety meetings and review issues and progress.
Ensure that issues identified in the Risk Assessment (JHA) process are mitigated or controlled in accordance with assigned responsibilities and schedules.
Conduct EH&S inspection/audit as per assigned quota and ensure completion of corrective actions within targeted completion date.
To conduct FPA and complete corrective actions within targeted completion date

Job tags

Salary